GE JVM1190 Service Telephone Numbers, In-Home Repair Service 800-GE-CARES, TDD 800-TDD-GEAC

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Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive, Chicago, IL 60606.

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Contents Microwave Oven GE Answer CenterTroubleshooting Tips Customer ServiceOperating Instructions Troubleshooting Tips Customer Service Arcing Operating InstructionsSuperheated Water MICROWAVE-SAFE Cookware Follow these guidelines Vent FAN Grounding Instructions Staple sales slip or cancelled check here Congratulations You Are Now Part of the GE FamilyWrite the model and serial numbers here You can find them on a label insideGE & You Service Partnership Safety InformationTroubleshooting Tips Service TelephoneGrease Filters WattsCooktop Light Optional Kits Power Level Time Features Temperature Features-Probe CookingSensor Features and Auto Feature Press EnterHow It Works About microwave/convection cookingComparison Guide Cookware Guide Cookware TipsAbout changing the power level Press Power LevelAbout the time features SafetyTime Cook I Time CookVegetable Amount Time Comments Corn Mixed VegetablesPeas PotatoesPress Defrost AUTO/TIME twice Time DefrostDefrosting Tips Food Time Comments Resume Feature Convection BakePress Convection Bake For Best ResultsPress Combination Bake HI-LO once for High Combination BakeCooking Tips Tips Convection BroilYou can use this feature two ways Express CookAdd 30 Seconds This is a quick way to set cooking time for 1-6 minutesAbout the auto feature Auto DefrostConversion Guide Must be converted to tenths .1 of a poundTemperature Probe About the temperature featuresRoast Temp Cook Press Temp CookConvection Temperature Bake Combination Temperature Bake Combination Roast Combination RoastAbout the sensor features Sensor Cook FeaturesTroubleshooting Tips Sensor Combination FeaturesTo use the Sensor Cook Popcorn feature Sensor Cook PopcornSensor Cook Beverage To add timeHow to Change Automatic Settings Vegetable featuresSensor Cook Reheat Sensor Cook VegetableSensor Combination Chicken Sensor Combination FishPress Sensor Combination Chicken Press Sensor Combination FishAbout the other features Sensor Combination Baked PotatoHelp Cooking Complete ReminderTroubleshooting ShelfClock Scroll SpeedDelay Start Timer On/OffPress Delay Start Press Timer ON/OFFReminder Child Lock-OutVent Fan Automatic FanSurface Light Sound LevelAuto Night Light Press Auto Night LightMicrowave terms Term Definition ArcingCovering ShieldingHelpful Hints How to Clean the InsideShelf How to Clean the Outside Operating Instructions Removing and Cleaning the Filter About the exhaust featureReusable Grease Filters To Install Charcoal Filter Charcoal Filter on some modelsTo Remove Charcoal Filter WB02X4267 from your GE supplierProblem Possible Causes What To Do Before you call for service…Customer Things That Are Normal With Your Microwave Oven DisplayLow-tone beep Auto Night Light without aGE Will Replace GE Microwave Oven WarrantyWhat GE Will Not Cover In-Home Repair Service 800-GE-CARES Service Telephone NumbersTDD 800-TDD-GEAC