GE JVM1190 owner manual Before you call for service…, Customer, Problem Possible Causes What To Do

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Oven will not start	A fuse in your home	• Replace fuse or reset
	may be blown or the	circuit breaker.
	circuit breaker tripped.
	Power surge.	• Unplug the microwave
		oven, then plug it back in.
	Plug not fully inserted	• Make sure the 3-prong
	into wall outlet.	plug on the oven is fully
		inserted into wall outlet.
Control panel lighted,	Door not securely closed.	• Open the door and close
yet oven will not start		securely.
	START pad not pressed	• Press START.
	after entering cooking
	selection.
	Another selection entered	• Press CLEAR/OFF.
	already in oven and
	CLEAR/OFF pad not
	pressed to cancel it.
	Cooking time not entered	• Make sure you have
	after pressing TIME COOK.	entered cooking time
		after pressing TIME COOK.
	CLEAR/OFF was pressed	• Reset cooking program
	accidentally.	and press START.
	Food weight not entered	• Make sure you have
	after selecting Auto Defrost.	entered food weight
		after selecting Auto Defrost.
“PLEASE INSERT PROBE”	Probe has been	• Insert the probe properly
appears on display	forgotten or not	into the wall receptacle.
	inserted properly.
“BAD PROBE” appears	The probe has not been	• Insert the probe properly
on display	completely inserted	into the wall receptacle.
	into the wall receptacle.
	The probe is defective.	• Replace the probe.

Safety Information

Operating Instructions

Troubleshooting Tips

Customer

Floor of the oven is warm, even when the oven has not been used

The cooktop light is	• This is normal.
located below the oven
floor. When the light
is on, the heat it
produces may make the	49
oven floor get warm.

Service