GE JKP27GJ, JKP07J, JKP07WN, JKP07GJ, JKP27J, JKP16GJ warranty Questions? Use This Problem Solver, Work

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Questions?

Use This Problem Solver

PROBLEM	POSSIBLE CAUSE AND REMEDY
OVEN DOES N~	Difficulty may be in the main distribution panel of your house caused by a blown oven
WORK	circuit fuse, a tripped oven circuit breaker, the main fuse or the main circuit breaker,
	depending on nature of the power supply. If a circuit breaker is involved, reset it. If the
	control box uses fuses, the oven fuse (a cartridge-type) should be changed BUT ONLY
	BY SOMEONE FAMILIAR WITH ELECI’RICAL CIRCUITS. If, after performing
	one of these procedures, the fuse blows or circuit breaker trips again, call for service.
	NOTE: Apartment tenants or condominium ownem should request their building
	management to perform this check before calling for service.
	Oven controls are not properly set.
	On self-cleaning oven, door left in locked position after cleaning.
AU~MATIC OVEN	Check to be certain step-by-step directions were followed correctly. Review pages on
TIMER DOES N~	use of timer.
WORK PROPERLY
FOOD DOES NOT	OVEN SET knob not set at BROIL.
BROIL PROPERLY	OVEN TEMP knob not set at BROIL.
	Door not left ajar as recommended.
	Improper shelf position is being used. Check Broiling Guide.
	When using special meat thermometer (on models so equipped), end not inserted fully
	into oven receptacle or probe not placed in food properly.
	Necessary preheating was not done.
	Food is being cooked on hot pan.
	Cookware is not suited for broiling.
	Aluminum foil used on the broil pan rack has not been fitted properly and slit as
	recommended.
FOOD DOES NOT	OVEN SET knob not set on BAKE.
ROAST OR BAKE	OVEN TEMP knob not set correctly.
PROPERLY
	Shelf position is incorrect. Check Roasting or Baking Guide.
	Oven shelf is not level.
	When using meat thermometer (on models so equipped), end not fully seated in oven
	receptacle or probe end not in meat correctly.
	Wrong cookware is being used. When roasting, pan is too small.
	A foil tent was not used when needed to slow down browning during roasting.
OVEN WILL NW	Automatic timer diai/dials not set or not set properly. The S~P dial must be set and
SELF-CLEAN	advanced beyond the time noted on oven clock.
	The STOP dial was not advanced for long enough.
	Both OVEN SET and OVEN TEMP knobs must be at CLEAN setting.
	A thick pile of spillover when cleaned leaves a heavy layer of ash in spots which could
	have insulated the area from further heat.
	Latch not moved to the right.

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