GE JT980, JT930 owner manual Before you call for service…, Problem Possible Causes What To Do

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Food does not	Oven controls	• See Using the Trivection™ Oven section.
speed bake properly	improperly set.
	Rack position is incorrect	• See Using the Trivection™ Oven section.
	or the rack is not level.
	Incorrect use of cookware	• See Using the Trivection™ Oven section.
	and/or aluminum foil.
	Cookware of improper size
	being used.
	Door not closed.	• Close door completely.
	Very delicate item.	• Use traditional bake.
	Food not to desired	• Cook times will vary due to recipe and pan variations.
	doneness.	Check food when prompted and add additional time
		with More Time if needed.
	Sauce on food gets too brown.	• Apply sauce later in cooking cycle.
	Meat cooked too long.	• Remove from oven sooner and allow to stand. Meat
		temperature will continue to rise.
	Food put in too early.	• Place food in the oven once the oven is preheated and
		the display shows “PUT FOOD IN OVEN”.
Temperature reading	Don’t use a meat	• Take the temperature of the meat after removing it
on meat thermometer	thermometer in oven	from the oven.
seems inaccurate	while speedcooking.
Food does not	Oven controls	• See Using the Trivection™ Oven section.
speed broil properly	improperly set.
	Improper rack position	• See the Broiling Guide.
	being used.
	Cookware not suited to broiling. • Use the broiling pan and grid that came with your oven.
	Door not closed.	• Close door completely.
	Food overcooked.	• Remove from oven sooner and allow to stand. Food
		temperatures will continue to rise.
	Food undercooked.	• Speed broil for additional time using MoreTime.
	Meat is too done in center.	• Use traditional broil for very thin steaks or for foods
		where a rare to medium rare doneness is desired.
	Food put in too early.	• Place food in the oven once the oven is preheated and
		the display shows “PUT FOOD IN OVEN”.
Cook time doesn’t	Oven controls improperly set.	• See Using the Trivection™ Oven section.
countdown while
	Door is not	• Close door completely.
speedcooking
	closed completely.
	START not selected.	• Press START once food is placed in the oven.

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