GE JBP87GD Todo, MYOIJINeed Serwice, If you need service Iiterahwe Or aecesscwk3s,contact one

todo

Your new range is a well designed and engineered product. Before it left the factory, it went through rigorous tests, just to make sure it was as defect-free as possible. And you have a warranty to pro-

tect you against any manufac- turing defects during the early period of your range’s life.

NOW you can have the same

trouble-free and surprise-free ser- vice for as long as you Own your range. You can buy a Generai

Electric Service Contract. For one low fee. . usually just pennies a day. . .General Electric will take care of any repairs your range

needs—both parts and labor. You are protected for the length of your contract. Even when costs

go up, you pay nothing more.

Want more information? ‘There’s no obligation. You can get infor- mation on Service Contracts any time. Just write your name and address, date of installation, and the model and serial number of your appliance and send to:

Manager, Service Contracts General Electric Company WCE-315

Appliance Park

Louisville, Kentucky 40225

MYOIJINeed Serwice

in many cities, there’s a General Electric Factory Service Center. Call, and a radio-dispatched truck will come to your home by appointment—morning or after- noon. Charge the work, if you like. All the centers accept both Master Card and Visa cards. (See page 24.)

Or look for General Electric fran- chised Customer Care@servicers. You’il ficd them in the Yellow Pages under “GENERAL ELECTRIC CUSTOMER CARE@ SERVICE” or “GENERAL ELECTRIC–HOTPO[ NT CUS- TOMER CARE@SERVICE”.

if you need service Iiterahwe,

or aecesscwk3s,contact one

of the Factory Service Centers, a franchised Customer Care@ser-

vicer or your General Electric dealer.

If you’re the kind of person who likes to do-it-yourself—or if you’re interested in saving money on out-of-warranty repairs—General Electric now offers some real help:

Step-by-Step Repair !Manual You can use this manual to solve common repair problems. GE makes it easy because your manual contains important do-it- yourself information:

charts to help you diagnose problems

6asy to understand instructions

step-by-step photos with repair procedures

a skill level index

the recommended tools needed to perform repairs

If you are dissatisfied with the service you received, here are three steps you should follow:

First, contact the people who ser- viced your range. Explain why you are dissatisfied. in most cases, this will solve the problem.

Next, if you are still dissatisfied, write all the details—including your phone number—to:

Manager, Consumer Relations General Electric Company

WCE-312Appliance Park Louisville, Kentucky 40225

Finally, if your problem is still not resolved, write:

Major Appliance

Consumer Action Panel

20 North Wacker Drive

Chicago, Illinois 60606

Replacement Parts

When repairing your appliance, be sure to use authorized GE replace- ment parts. Each part is packaged in a color coded box with:

o easy parts identification

~estimated time of repairs e s~ep.~y-stepinstructions @recommended tools

Where to Purchase S!ep-by-Step Repair Manuals and Parts

You can purchase GE repair man- uals and replacement parts for your appliance from authorized participating General Electric dealers.

NOTE: Of course, repairs should be attempted only by individuals possessing adequate back- grounds of electrical, electronic and mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage.

This panel, known as MACAP, is a group of independent consumer experts under the sponsorship of several industry associations. Its purpose is to study practices and advise the industry of ways to improve customer service. Because MACAP is free of industry control and influence, it is able to make impartial recom- mendations and consider each case individually!

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