Samsung Troubleshooting Guide for Common Issues with FER300SX Range

Page 41

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

Food does not broil

The oven controls have been set

Press the BROIL pad.

properly.

incorrectly.

 

 

 

 

 

 

 

The rack has not been properly

See the broiling guide on page 24.

 

positioned.

 

 

 

 

 

 

 

Cookware not suited for broiling.

Use suitable cookware.

 

 

 

 

 

Aluminum foil used on the broiling

See the section on broiling on page 24.

 

pan and grid has not been fitted

 

 

 

properly and slit as recommended.

 

 

 

 

 

 

 

In some areas the power (voltage)

Preheat the broil element for 10 minutes.

 

may be low.

See the broiling guide on page 24.

 

 

 

 

 

 

The oven

The oven sensor needs to be

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 27.

hot or too cold.

 

 

 

 

 

 

 

Scratches or

The cooktop is being cleaned

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface

 

 

as a result of cleaning.

 

 

 

 

 

Cookware with rough bottoms

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure bottoms

 

there were coarse particles (eg.

 

of cookware are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

 

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

 

 

 

 

Brown streaks or

Boilovers have been cooked onto

Use the blade scraper to remove soil.

specks

the surface.

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 34.

 

 

 

 

Areas of

Mineral deposits from water and

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen

of the cooktop.

Use cookware with clean, dry bottoms.

 

 

 

 

 

 

The oven will not

The oven temperature is too high

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

 

 

 

 

The oven controls have been set

See the section on self-cleaning on page

 

incorrectly.

 

30.

 

 

 

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a radiant surface element is on.

 

 

 

 

“Crackling” or

This is the sound of the metal

This is normal.

“popping” sound

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

 

 

 

 

Excessive smoking

There is excessive soiling in the

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

 

 

 

 

The oven door will

The oven is too hot.

Allow the oven to cool.

not open after a

 

 

 

self-cleaning cycle.

 

 

 

TROUBLESHOOTING

Troubleshooting _40

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2013-06-11 �� 12:37:03

Image 41
Contents Electric Range Important safety instructions Features of your new rangeSafety precautions Personal injury when using your oven, follow these basicANTI-TIP Device Hazards or unsafe practices that may result in minorFor Your Safety Do not enter inside the oven Surface Cooking Units Ventilating Hood OvenBefore YOU Begin SELF-CLEANING OvensGLASS/CERAMIC Cooking Surfaces Important safety instructions Features of your new range Important safety instructions Features of your new range State of California Proposition Contents WHAT’S Included with Your Range Introducing your new rangeOverview About the radiant surface elements Surface cookingAbout Surface Cooking Hot surface indicator HOW to SET the Appliance for Surface CookingLocation of the radiant surface elements and controls Cooking areasDual surface unit control knob left front, right front Using the Proper CookwareProtecting the Smoothtop Surface Choosing the Proper CookwareOven Control Panel Operating the ovenSetting the Kitchen Timer Setting the ClockHow to set the clock How to change between a 12-hour and 24-hour displayUsing the Oven Racks Minimum and Maximum SettingsBefore using the racks Oven rack positionsHow to adjust the thermostat while cooking How to set the thermostatHow to set the oven for timed cooking BakingHow to set the oven for delay timed cooking Delay Timed CookingBroiling How to set the oven for broilingBroil stop position Recommended broiling guideSlow Cook Using the Easy Cook FeatureChicken Nuggets ProofUsing the Warm Function Using the Custom Cook FeatureHow to record a recipe setting How to recall a settingFahrenheit or Celsius temperature selection Extra FeaturesThermostat adjustment Hour energy savingControl lockout Sound on/offFor use on the Jewish Sabbath & Holidays Setting the SabbathMaintaining your appliance SELF-CLEANINGBefore a self-cleaning cycle How to delay the start of self-cleaning How to set the oven for self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleAfter a steam-cleaning cycle STEAM-CLEANINGHow to set the oven for steam-cleaning Cleaning painted parts and decorative trim Care and Cleaning of the OvenCleaning stainless steel surfaces Cleaning the broil pan and insertNormal daily use cleaning Care and Cleaning of the Glass CooktopOven racks Oven doorCleaning sugary spills and melted plastic Cleaning the cooktop sealRemoving heavy, burned-on residue Removing metal marks and scratchesRemoving and Replacing the Storage Drawer Removing and Replacing the Oven DoorChanging the Oven Light Troubleshooting TroubleshootingDiscoloration on AreasCooktop Frequently cycles onSelf-clean Temperature is tooCleaning cycle Not open after a Self-cleaning cycleSteam from the vent Oven not clean afterBurning or oily odor Emitting fromLimited Warranty to Original Purchaser WarrantyCode No. DG68-00277A-08

FER300SB, FER300SX, FER300SBPKG, FER300SW, FER300SWPKG specifications

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