Fisher & Paykel Fisher and Paykel Customer Care and Support

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Customer Care

For the Rest of the World…*

Call your Fisher & Paykel Retailer/Dealer from whom you purchased the product. They are trained to provide information on your appliance. If we can be of any further help, please contact us on:

Phone: +64 9 273 0660

Fax: +64 9 273 0580

Email: international.enquiries@fp.co.nz

Postal Address: Fisher & Paykel Appliances Ltd

PO Box 58550

Greenmount

Auckland

New Zealand

Feel free to contact us at our website on

www.fisherpaykel.com

*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

Model

Serial Number

Retailer

Retailer Phone Number

Date of Purchase

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Contents Refrigerator & Freezer Page Contents Electrical DisposalStoring Food and Drinks Power Failure Food SafetyCleaning Stability Installation Four Essential RequirementsPower LocationEnergy Efficiency Ventilation and InstallationHoliday Time Moving or Storing Your RefrigeratorMoving Your Refrigerator Storing Your Refrigerator or FreezerDoor Conversion Hinge Cover Freezer Food Compartment Temperature ControlActive Smart Operating Instructions Fresh Food CompartmentNormal Refrigerator Sounds Sabbath ModeActive Smart Special Features Roll Out Drawer Model E415H Fault AlarmsDivider Instructions Where Fitted Bottle Rack Where FittedReplacement of the Interior Light Halogen Light Bulb Active Smart MaintenanceOther Exterior Surfaces Active Smart Cleaning Care Interior/ExteriorInterior Exterior Stainless Exterior DoorInterior Glass Shelves Active Smart Cleaning Care Special FeaturesImportant Notice To Remove Trays or Fixed BinsTo Replace Trays or Fixed Bins Turn shelf upside down To attach humidity slides onto shelf Humidity Control System Where FittedRoll Out Fruit and Vegetable Bin E415H Cyclic and Compact Operating Instructions P120 Ice Box Cyclic and Compact Special Features and MaintenanceDoor Alarms E169T, E240B, E249T Only Replacement of Interior LightExterior Brushed Stainless Exterior Door Cyclic & Compact Cleaning Care Interior/ExteriorFruit and Vegetable Bins and Cover 635mm Wide Models Cyclic and Compact Cleaning Care Special FeaturesVegetable Bin 525mm Wide Models Except P120 Models Defrosting Models with Ice Boxes Cyclic and Compact Cleaning CareDefrosting Model C170T Chest Freezer Operating Instructions Vertical Freezer Operating InstructionsFreezer Baskets Chest Freezers Special Features and MaintenanceDefrosting your Chest Freezer Dairy Foods and Eggs Storing Food in Your RefrigeratorFresh Food Care Precooked Foods and Leftovers Red MeatPoultry Fish and SeafoodRecommended Freezer Storage Times Storing Food in Your FreezerFrozen Food Care Prepared and Cooked Foods Meat, Poultry and GameFish VegetablesProblem Possible Causes What to do Problem Solving ChecklistTaste or odour Australia If You Need Assistance Before You Call for Service or Assistance…Customer Care New Zealand If You Need AssistanceFeel free to contact us at our website on For the Rest of the World…NZ AU UK PAC