Fisher & Paykel Refrigerator & Freezer manual Problem Solving Checklist

Problem Solving Checklist

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.

Problem	Possible Causes	What to do
Appliance does	No electricity at power outlet	Check that the plug is correctly
not operate		connected and power switched on
		Check another appliance at the same
		outlet
		Check house fuse
Light not	Blown light bulb	Change light bulb
working
	Refrigerator not working	See Maintenance section
Light and display	Product in Sabbath Mode	Hold compartment select button down
not working		for 10 seconds
Motor operates	Hot weather	Minimise door opening to allow
for long periods	Frequent door lid openings	temperature to stabilise
	Large amount of food recently
	added
	Temperature control set too low	See Temperature control section
	Doors not sealing properly	Check that cabinet is level and gasket
		seals are clean
Storage	Temperature setting not correct	See Temperature control section
compartments
	Frequent door openings	Minimise door openings to allow
too warm
	Large amount of food recently	temperature to stabilise
	added
Food freezing in	Temperature setting not correct	See Temperature control section
the refrigerator
	Food placed directly in front of	Move chill sensitive foods away from the
	air outlets	centre back of the shelf
Unfamiliar noises	Cabinet not stable or level	See Installation section
	Freezer is defrosting
Water in the	Condensation is formed by the	A small amount of condensation is
vegetable bins	water produced by fruit and	beneficial for fruit and vegetable storage
	vegetables	If there is too much water, store fruit and
		vegetables loosely wrapped in plastic bags
		Wipe out water with a cloth
		Set humidity slide to
		low humidity setting

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