Fisher & Paykel CE302, CE604 installation instructions Troubleshooting chart

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Troubleshooting

Troubleshooting chart

Problem	Possible causes	What to do
Cooking zones cannot be	No power.	Make sure the cooktop is
turned on.		connected to the power supply
		and that it is switched on at the
		wall. Check whether there is
		a power outage in your home
		or area. If you’ve checked
		everything and the problem
		persists, call your Authorised
		Repairer or Customer Care.

Cooking zones cannot be	Technical fault	Switch the power to the
turned off.		cooktop off at the wall and call
		your Authorised Repairer or
		Customer Care.

Cooking zones seem to turn themselves off and on during use.

They cycle off and on to maintain the selected setting or prevent the glass from overheating.

This is normal and needs no action.

There is a metal sheen on	Cookware with copper or	See ‘Care and cleaning’.
the glass.	aluminium base.

The glass is being	Rough-edged cookware.	Use cookware with flat and
scratched.		smooth bases. See ‘Cooking
		guidelines’.
	Unsuitable, abrasive scourer	See ‘Care and cleaning’.
	being used.

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Contents Installation instructions Page Contents Safety and warnings InstallationImportant safety instructions Operation and maintenance Electrical Shock HazardNever use your appliance as a work or storage surface Installation instructions Cooktop and cutout dimensionsClearances Clearances mmBefore you install the cooktop, make sure that When you have installed the cooktop, make sure thatThermal protection barrier must be Minimum clearance below cooktop base CE302 modelsFastening the cooktop to the bench CE302 models Turn the cooktop upside down and place it on a soft surfaceFastening the cooktop to the bench CE604 models Applying the adhesive seal aroound the edges of the cooktopConnecting the cooktop to the mains power supply Power supplyFinal checklist To be Completed by the InstallerIntroduction Before using your new cooktopAbout your new cooktop Using your cooktop Cooking zone controlsCooking guidelines CookwareGeneral cooking tips Care and cleaning What? How?They don’t, however, affect Troubleshooting Troubleshooting chartBefore you call for service or assistance Warranty and serviceProduct details Page Page Page Page NZ AU