Fisher & Paykel DW920, DW820 Problem solving, Problem Possible cause What to do

Problem solving

If the Dishwasher does not appear to be operating properly, check this chart before you call for service.

Problem	Possible cause	What to do
The dishwasher will not	Door not closed properly.	Close the door by pushing
start.		the handle forward until it
		‘clicks’,
	Power supply not	Check that the power cord
	connected.	is plugged in and the switch
		is on.
		Check the fuse, by seeing
		if another small appliance
		will not operate from that
		power outlet.
	Keylock on.	If the keylock light is on,
		press and hold the KEYLOCK
		button for four seconds
		until you hear a beep.
Dishwasher does not	Drain hose bent or kinked.	Straighten drain hose so
drain.		water can flow through.
	Strainer blocked.	Empty out the strainer
		and ensure the filter
		plate is clear of food
		particles.
Dishes do not come out	Loading.	Avoid overloading the
clean.		dishwasher.
		Ensure the spray arms can
		rotate freely.
		Remove food scraps from
		dishes before loading.
	Blocked spray arm holes.	Remove spray arms, rinse
		under tap water and
		replace (see Care & cleaning
		section).
	Not enough detergent.	Use the recommended
		amount of detergent.
	Strainer blocked.	Clean the strainer (see Care
		& Cleaning section).

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