Fisher & Paykel Understanding the Fisher and Paykel Dishwasher Warranty and Repair Process

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Manufacturer’s warranty

When you purchase any new Fisher & Paykel whiteware Product you automatically receive a two year Manufacturer’s Warranty covering parts and labour for servicing.

Fisher & Paykel undertakes to

Repair or, at its option, replace without cost to the owner either for material or labour any part of the Product, the serial number of which appears on the Product, which is found to be defective within TWO YEARS of the date of purchase.

This warranty DOES NOT cover

AService calls which are not related to any defect in the Product. The cost of a service call will be charged if the problem is not found to be a Product fault. For example:

1.Correct the installation of the product.

2.Instruct you how to use the product.

3.Replace house fuses or correct house wiring or plumbing.

4.Correcting fault(s) caused by the user.

BDefects caused by factors other than:

1.Normal domestic use or

2.Use in accordance with the Product’s User Guide.

CDefects to the Product caused by accident, neglect, misuse or Act of God.

DThe cost of repairs carried out by non-authorised repairers or the cost of correcting such unauthorised repairs.

ENormal recommended maintenance as set out in the Product’s User Guide.

FRepairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel AUTHORISED SERVICE CENTRE or the selling dealer.

GPick up and delivery.

HTransportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel AUTHORISED SERVICE CENTRE’S normal service area.

Service under this manufacturer’s warranty must be provided by an Authorised Service Agent (refer to the Customer care section for contact details). Such service shall be provided during normal business hours. This warranty certificate should be shown when making any claim.

Note:

This Warranty is an extra benefit and does not affect your legal rights and applies only to product purchased in New Zealand and Australia..

Please keep this User Guide in a safe place. Do not return to Fisher & Paykel.

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Contents Dishwasher Page Contents Before you start Installation instructionsPlumbing To Change the Setup for a hot or cold water supply InstallationBuilt-In Installation LevellingSpecifications Joinery dimensions DW820 & DW920Electrical Product SizeDiagram 2 Dishwasher & waste disposal unit Diagram 1 DishwasherPlumbing and drainage options Safety instructions AccessoriesIntroduction First useQuick operating instructions Control panel Power ButtonSTART/PAUSE button OffEco button Wash buttonTime remaining display 920 Model Only Upper basket Loading the dishwasherLower basket Cutlery basket Detergent usage DetergentFilling the detergent dispenser How much rinse aid? Rinse aidDrying To fill the dispenserWash programmes End of programme beeps Changing the pre-set optionsLoading patterns Australian/New Zealand standards AS2007.1Detergent quantities Care guide Cleaning the strainer Care and cleaningCleaning the dishwasher Cleaning the spray armsProblem Possible cause What to do Problem solvingWater spots, streaks or Model only Fault codesThis warranty does not cover Manufacturer’s warrantyFisher & Paykel undertakes to Customer care If you need serviceNew Zealand If you need assistance Australia If you need assistance callPage Model/Serial No Product detailsSuburb Country