Fisher & Paykel Customer Care for Your DW920 Dishwasher

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Customer care

Check the things you can do yourself. Refer to your

User Guide and check:

1your appliance is correctly installed

2you are familiar with its normal operation

If after checking these points you still need assistance please refer to the following:

In New Zealand If you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,

Toll Free - 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656.

Email: customer.care@fp.co.nz

Postal address: P.O.Box 58732,

 

Greenmount, Auckland.

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend an Authorised Service Centre in your area.

In Australia If you need assistance call...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll Free - 1300 650 590

Fax: (07) 3826 9298

Email: customer.care@fp.com.au

Postal Address: PO Box 798, Cleveland QLD 4163

If you need service...*

Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised Service Centres whose fully trained technicians can carry out any service necessary on your appliance. Our Customer Care Centre can recommend an Authorised Service Centre in your area.

*If you call or write, please provide: name, address, model number, serial number, date of purchase and a description of the problem. This information is needed in order to better respond to your request for assistance.

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Contents Dishwasher Page Contents Plumbing Installation instructionsBefore you start Built-In Installation InstallationTo Change the Setup for a hot or cold water supply LevellingElectrical Joinery dimensions DW820 & DW920Specifications Product SizePlumbing and drainage options Diagram 1 DishwasherDiagram 2 Dishwasher & waste disposal unit Introduction AccessoriesSafety instructions First useQuick operating instructions START/PAUSE button Power ButtonControl panel OffWash button Eco buttonTime remaining display 920 Model Only Lower basket Loading the dishwasherUpper basket Cutlery basket Filling the detergent dispenser DetergentDetergent usage Drying Rinse aidHow much rinse aid? To fill the dispenserWash programmes Changing the pre-set options End of programme beepsDetergent quantities Australian/New Zealand standards AS2007.1Loading patterns Care guide Cleaning the dishwasher Care and cleaningCleaning the strainer Cleaning the spray armsProblem solving Problem Possible cause What to doWater spots, streaks or Fault codes Model onlyFisher & Paykel undertakes to Manufacturer’s warrantyThis warranty does not cover New Zealand If you need assistance If you need serviceCustomer care Australia If you need assistance callPage Suburb Product detailsModel/Serial No Country