GE RM25 Slow ice cube freezing, Cube dispenser does not, Workon some models, Warm on some models

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BEFORE YOU CALL FOR SERVICE...

Problem

Possible Causes

What To Do

 

 

 

 

 

Small or hollow cubes

Water filter clogged.

• Replace the filter cartridge with a new cartridge or with plug.

 

 

Door left open.

• Check to see if package is holding door open.

 

 

 

 

 

 

 

Slow ice cube freezing

Temperature control was not

• See about the controls.

 

set cold enough.

 

 

 

 

 

Orange glow in the freezer

Defrost heater is on.

• This is normal.

Cube dispenser does not

Icemaker turned off or water

• Turn on icemaker or water supply.

 

work(on some models)

supply turned off.

 

 

 

 

 

 

Ice cubes are frozen to ice-

• Remove cubes and move the feeler arm to the ON position.

 

maker feeler arm.

 

 

 

 

 

 

 

 

 

 

 

 

 

Irregular ice clumps in stor-

• Break up and discard remaining clumps.

 

age container.

• Freezer may be too warm. Adjust the freezer control to a

 

 

colder setting, one position at a time, until clumps do not

 

 

form.

 

 

 

 

 

 

 

Dispenser is LOCKED.

• Press and hold the CHILD LOCK for 3 seconds.

Water has poor taste/odor

Water dispenser has not

• Dispense water until all water in system is replenished.

 

(on some models)

been used for a long time.

 

 

 

 

 

 

 

 

 

Water in first glass is

Normal when refrigerator is

• Wait 24 hours for the refrigerator to completely cool down.

warm (on some models)

first installed.

 

 

 

 

 

 

Water dispenser has not

• Dispense water until all water in system is replenished.

 

been used for a long time.

 

 

 

 

 

 

 

 

 

 

 

 

Water system has been drained.

• Allow several hours for replenished supply to chill.

 

 

Water dispenser does not

Water supply line turned off or

• See Installing the water line.

 

not connected.

 

 

 

 

 

work(on some models)

 

 

 

 

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

 

 

Air may be trapped in the

• Press the dispenser arm for at least two minutes.

 

water system.

 

 

 

 

 

 

Dispenser is LOCKED.

• Press and hold the CHILD LOCK pad for 3 seconds.

Water spurting from dis-

Newly-installed filter cartridge.

• Run water from the dispenser for 3 minutes (about one and

 

penser (on some models)

 

a half gallons).

 

Water is not dispensed

Water in reservoir is frozen.

• Call for service.

 

 

 

 

 

 

(on some models) but

Refrigerator control setting is

• Set to a warmer setting.

 

 

icemaker is working

too cold.

 

 

 

 

 

 

Ice cubes stuck in icemaker.

• Turn off the icemaker, remove cubes, and turn the icemaker

 

(Green power light on

back on.

 

icemaker blinking).

 

 

 

 

 

 

 

 

 

Water on kitchen floor or

Drain in the bottom of the

• See Care and cleaning.

on bottom of freezer

freezer clogged.

• Check the filter lock.

 

 

Cubes jammed in chute.

• Poke ice through with a wooden spoon.

No water or ice cube

Supply line or shutoff valve is

• Call a plumber.

 

production

clogged.

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

Dispenser is LOCKED.

• Press and hold the CHILD LOCK pad for 3 seconds.

 

 

 

 

 

 

 

INSTALLATION INSTRUCTIONS

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Image 39
Contents Side by Side Refrigerator Differ slightly from those described in this manual Safety Warning SignsSafety Warning Signs Setting UP the Refrigerator Major FeaturesTDM System Time-Divided-Multi-Evaporator system Freezer Button Control PanelFreezer Fridge Digital PanelTemperature Control Upper Drawer Upper Drawer Shelves and BinsFreezer & Fridge Arctic Select ZoneTM and Fresh Select ZoneTMTempered Glass Shelf Food Storage GuideIce Chute Door Bin Tilt PocketDairy Compartment Tempered Spill Proof Glass ShelfEgg Container on some models Fruit & Vegetable DrawerArctic Select Zonetm Drawer Guide Freeze function keeps the freezer setting temperatureFresh Function Fresh Select Zonetm Drawer GuideRemoving the Fridge Accessories Removing the Freezer AccessoriesBeverage Stationtm on Some Models Empty the basket first before taking it out Open the Arctic Select Zone DoorEmpty the basket before taking it out Open the Fresh Select Zone DoorCleaning the Accessories Air duct, then pull out Changing the Interior LightPush both sides of the upper Push both sides of the bottom Lamp cover, marked onReplace the lamp with a new one Rear hook rear hook Front hookWater Filter Water Filter Indicator lightUsing the dispenser without the water filter Ordering replacement filtersInstallation of the Refrigerator Checking the Dimensions of your Entrance DoorSelecting the Location for the Refrigerator Turn the left adjusting leg in the direction Arrow with a flat head screwdriver untilAppliance is level ➀ Driver ➁ Control Lever Making small adjustments between doors Adjusting the Height Between the DoorsAdjusting the Height Between the Doors Lift the door straight up Removing the Refrigerator DoorsRemoving the Front Leg Cover Removing the Freezer DoorRemoving the Refrigerator Doors Removing the Fridge Door Zone Door How to Disassemble the Arctic Select Zone DoorHow to Disassemble the Fresh Select Zone Door Reattaching the Freezer Door Reattaching the Refrigerator DoorsReattaching the Fridge Door Reattaching the Refrigerator DoorsReattaching the Front Leg Cover Maker to the off position Follow the instructions in the ice maker installation kitChecking the Water Dispenser Line Shut off the main water supply line and turn the IceInstallation of the Water Dispenser Line Close the filter cartridge cover Insert the filter as shown and Push until you hear a clickCheck the amount of water supplied to the ice tray Start the Icemaker Important Facts About Your DispenserWater Supply to the Icemaker Icemaker must be connected to a cold water lineBefore YOU Call for Service Warm on some models Slow ice cube freezingCube dispenser does not Workon some modelsContact Samsung World Wide Ambient Room Temperature Limits

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