Samsung RF4287HARS user manual Troubleshooting

Page 39

Troubleshooting

Troubleshooting

PROBLEM

SOLUTION

The refrigerator

Check that the power plug is properly connected.

does not work at all

Check if the set temperature on the digital display is warmer than the freezer or fridge inner

or it does not chill

temperature. If it is, set the refrigerator colder.

Is the refrigerator in direct sunlight or located near a heat source?

sufficiently.

Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

 

The food in the fridge

Check if the set temperature on the digital display is too low.

is frozen.

Try setting the refrigerator to a warmer temperature.

 

Is the temperature in the room too low? Set the refrigerator warmer.

 

Did you store the food which is juicy in the coldest part of the refrigerator? Try moving those items

 

to the other shelves in fridge instead of keeping them in the colder areas or bins.

 

 

You hear unusual

Check that the refrigerator is level and stable.

noise or sounds.

Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

Try moving the back of the refrigerator at least 2 inches from the wall.

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. It is normal and occurs because various

 

accessories are contracting or expanding according to the temperature of the refrigerator interior.

 

If it sounds as if something is hitting something else inside the refrigerator, this is normal. The

 

sound is caused by the compressor operating at high capacity.

 

 

The cabinet-door

Some heat is normal as anti-condensators are installed in the vertical hinged section of the

sealing area of the

appliance is hot

refrigerator to prevent condensation.

Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long

and condensation is

time.

occurring.

 

Ice Maker is not

Did you wait for 12 hours after installation of the water supply line before making ice?

producing ice.

Is the water line connected and the shut-off valve opened?

 

Did you manually stop the ice making function?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water

 

bubbling in the

This is normal. The bubbling comes from refrigerant circulating through the refrigerator.

refrigerator.

 

There is a bad smell in

Check for spoiled food.

the refrigerator.

Foods with strong odors (for example, fish) should be tightly covered.

 

Clean out your freezer periodically and throw away any spoiled or suspicious food.

Frost forms on the

Is the air vent blocked? Remove any obstructions so air can circulate freely.

walls of the freezer.

Allow sufficient space between the stored foods for efficient air circulation.

 

Is the freezer drawer closed properly?

Water dispenser is not

Is the water line connected and the shut-off valve opened?

functioning.

Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the fridge temperature is too low?

 

Try selecting a warmer setting on the Digital display.

 

 

Auto close system

Is there an imbalance between the right and left parts of the door?

does not work with

Open and close the door smoothly 1~2 times. After you do this, the auto close system usually

the freezer door.

works properly again.

Try opening the door smoothly to avoid unbalancing the right part and the left part of the door.

 

ooting oublesh Tr03

Troubleshooting _39

Image 39
Contents Refrigerator Key features of your new refrigerator Features of your new RefrigeratorImportant safety symbols and precautions Safety InformationSafety Information Safety information Safety information Contents Selecting the best location for the refrigerator Setting up your French Door RefrigeratorGetting ready to install the refrigerator When moving your refrigeratorAccessories and required tools Removing the refrigerator doorsRequired Tools Not provided Disassemble the refrigerator doors Disassemble the Flex door Setting up your French Door RefrigeratorDisassemble the freezer drawer Assemble the refrigerator doors Reattaching the refrigerator doorsDispenser door tube Assemble the Flex door Assemble the freezer drawer How to adjust the level Adjusting the LevelMaking minor adjustments between doors Adjusting the freezer drawer level Checking the water dispenser line Connecting to the water supply lineConnecting the water supply line to the refrigerator Installing the water lineCompleting the set up Operating your French Door Refrigerator Using the control panelLighting Water filter usage Changing the water filterReverse Osmosis Water Supply Operating your French Door Refrigerator Controlling the temperatureUsing the Ice & Water Dispenser together Using the two lever dispenserUsing the ice lever Using the Water leverUsing the ice off Function Parts and features Storing food in the freezer drawer Storing food in the refrigeratorUsing Flex Zone TemperatureSelection Button Vegetable & Fruit Drawers Removing the refrigerator accessoriesDoor Bins & Dairy Compartment Tempered Glass shelvesUsing the doors Freezer Drawer Removing the freezer accessoriesFoods Refrigerator Freezer Storage Tips Food storage tipsSources Cleaning the refrigerator Troubleshooting TroubleshootingCase the need for servicing arises Warranty InformationMemo