TROUBLESHOOTING
Try the solutions suggested here first to avoid the cost of an unnecessary service call.
Your freezer will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
■Is the room temperature hotter than normal? Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.
■Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It is normal for the motor to run longer in order to cool the freezer back down. Add no more unfrozen food at one time than will freeze in 24 hours — approximately 2 to 3 lbs
(0.9 to 1.4 kg) per cubic foot of freezer space.
■Is the lid opened often? Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the lid as soon as the food is removed.
■Is the control set correctly for the surrounding conditions? Refer to the “Using the Control” section.
■Is the lid not closed completely? Push the lid firmly shut. If it will not shut all the way, see “The lid will not close completely” later in this section.
■Is the lid gasket sealed all the way around? Contact a qualified person or a technician.
■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
■Has a household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit.
■Is the temperature control set to a numbered setting? Refer to the “Using the Control” section.
■Is there enough air circulation space around the freezer? See the “Location Requirements” section.
NOTE: If the problem is not due to any of the above, remember that your new freezer will run longer than your old one due to its
Indicator Lights
■Is the ON indicator not illuminated? There is no power to the freezer. Check the power source. See “Indicator Lights.”
■Is there power to the freezer, but the ON indicator is not illuminated? The indicator light may be burned out. Call Service to replace the indicator light.
■Is the COMPRESSOR indicator not illuminated? The indicator illuminates only when the compressor is on. The compressor cycles off and on to maintain the desired temperature. See “Using the Control.”
Interior temperature is too warm
■Is the lid opened often? Be aware that the freezer will warm when this occurs. In order to keep the freezer cool, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the lid as soon as the food is removed.
■Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to the normal temperature.
■Is the control set correctly for the surrounding conditions? Refer to the “Using the Control” section.
The motor seems to run too much
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■Is there excessive frost or a package keeping the door or lid from closing? Defrost and clean the freezer, or move the package so the lid closes properly.
Exterior of freezer feels warm
This is normal. The freezer’s main function is to remove heat from the contents and air inside the freezer. The heat is transferred to the room air, which makes the outside of the freezer feel warm.
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