Troubleshooting
TROUBLESHOOTING
TROUBLESHOOTING

If your cordlesstelephone is not performing to your expectations,

please try these simple steps first.

PROBLEM SUGGESTION

While trying to VoiceDial,you
keepgetting the prompt,
“Namenot recognized,
please repeat.”
•Hold the handset about 8 to 12inches away and directly in front of
yourmouth.
•Speak clearly and consistently.
•Backgroundnoise affects your entry. Move to a quiet area or turn off
the monitor mode.
•Say the first and last name without a pause.
While trying to VoiceDial,you
say the name “John Smith,”
but the phone dials “AlJones.”
•Reprogramthe entry.
•Reprogramthe entry with a dif ferentlocation name.
Whiletrying to VoiceDial, your
phoneoften dials wrong entries. •Speak naturally and consistently.Your voice may be different due to
illness or stress.
•If the phone is used byseveral people, use different names for
the locations.
When youare programming
names into memory,you keep
gettingthe prompt,
“Please try again.Say the
name you want to store.”
•Hold the handset about 8 to 12inches away and directly in front of
yourmouth.
•Speakclearly and consistently for both the first and conf irmation entries.
•Say the first and last name without a pause.
•Remember,background noise affects your entry. Move to a quiet area.
The chargelight won’t come
on when the handset is placed
in the base.
•Makesure the AC adapter is plugged into the base and wall outlet.
•Makesure the handset is properly seated in base unit.
•Makesure the charging contacts on the handset and base are clean.
•If the phone is desk or tabletop installed, makesure the handset is in
the verticalposition on the base.
The audio sounds weak
and/or scratchy. •Makesure that the base antenna is in a vertical position.
•Movethe handset and/or base to different locations and try again.
•Press
channel
to select another channel.
Can’t makeor receive calls. •Check both ends of the base telephone line cord.
•Makesure the AC adapter is plugged into the base and wall outlet.
•Disconnect the ACadapter for a few minutes, and then reconnect it.
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I:...exv958final.vp
Fri Jun 19 20:26:07 1998
Color profile: Disabled
Composite Default screen