Denon AVR-3802 manual Troubleshooting

Page 63

15 TROUBLESHOOTING

If a problem should arise,first check the following.

1.Are the connections correct ?

2.Have you operated the receiver according to the Operating Instructions ?

3.Are the speakers, turntable and other components operating property ?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

 

Symptom

 

 

 

Cause

 

 

 

 

Measures

 

 

Page

 

 

 

 

 

 

 

DISPLAY not lit and sound not produced

• Power cord not plugged in securely.

 

• Check the insertion of the power cord plug.

6

 

 

 

 

 

 

 

 

 

•

Turn the power on with the remote control

41

etc.

when power switch set to on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

unit after turning the POWER switch on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

broadcasts,

 

 

 

 

 

 

 

 

 

• Speaker cords not securely connected.

•

Connect securely.

 

 

 

12

 

• Improper

position of

the

audio function

• Set to a suitable position.

 

 

42

 

 

button.

 

 

 

 

 

 

 

 

 

 

 

 

DISPLAY lit but sound not produced.

•

Volume control set to minimum.

 

• Turn volume up to suitable level.

 

43

FM

 

 

 

•

MUTING is on.

 

 

 

 

•

Switch off MUTING.

 

 

45

and

 

 

 

 

 

 

 

 

•

Digital signals not

input

Digital

input

•

Input digital signals or select input jacks to

42

 

 

selected.

 

 

 

 

 

 

 

which digital signals are being input.

 

tapes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Speaker terminals are short-circuited.

 

• Switch power

off, connect speakers

12

records,

 

 

 

 

 

 

 

 

 

 

 

 

properly, then switch power back on.

 

 

• Block the ventilation holes of the set.

 

•

Turn off the set’s power, then ventilate it

4, 6

 

 

 

 

 

 

 

 

 

 

well to cool it down.

 

 

 

CD,

 

 

 

 

 

 

 

 

 

 

 

 

 

DISPLAY not lit and power indicator is

 

 

 

 

 

 

 

 

 

Once the set is cooled down, turn the

 

the

flashing rapidly.

 

 

 

 

 

 

 

 

 

power back on.

 

 

 

 

 

•

The unit

is

operating

at

continuous

high

•

Turn off the set’s power, then ventilate it

4, 6

to

 

 

 

power

conditions

and/or

inadequate

 

well to cool it down.

 

 

 

listening

 

 

 

 

 

 

 

 

ventilation.

 

 

 

 

 

 

Once the set is cooled down, turn the

 

 

 

 

 

 

 

 

 

 

 

power back on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when

 

 

 

 

 

 

 

 

 

• Incomplete connection of speaker cords.

•

Connect securely.

 

 

 

12

Sound produced only from one channel.

•

Incomplete

connection

of

input/output

•

Connect securely.

 

 

 

6 ~ 13

problems

 

 

 

 

 

cords.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Positions of instruments reversed during

•

Reverse

connections

of

left and

right

• Check left and right connections.

 

12

Common

 

speakers

or

left and right

input/output

 

 

 

 

 

 

stereo playback.

 

 

 

 

 

 

 

 

cords.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The on screen display is not displayed.

•

“On screen display” is set to off on the

•

Set “on screen

display” on

the

system

26

 

 

 

system setup menu screen.

 

 

 

setup menu screen to on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Ground wire of turntable not connected

•

Connect securely.

 

 

 

6

 

Humming noise produced when record is

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

playing.

•

Incomplete PHONO jack connection.

 

•

Connect securely.

 

 

 

6

 

 

• TV or radio transmission antenna nearby.

• Contact your store of purchase.

 

—

 

 

 

 

 

 

 

records

 

• Turntable and speaker systems too close

• Separate as much as possible.

 

 

—

 

 

together.

 

 

 

 

 

 

 

 

 

 

 

 

Howling noise produced when volume is

• Floor is unstable and vibrates easily.

 

• Use cushions to absorb speaker vibrations

—

playing

high.

 

 

 

 

 

 

 

 

 

transmitted by floor. If turntable is not

 

 

 

 

 

 

 

 

 

 

 

equipped with

insulators,

use

audio

 

 

 

 

 

 

 

 

 

 

 

insulators (commonly available).

 

 

When

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Stylus pressure too weak.

 

 

 

• Apply proper stylus pressure.

 

 

—

 

 

 

 

 

 

 

 

Sound is distorted.

• Dust or dirt on stylus.

 

 

 

 

• Check stylus.

 

 

 

—

 

 

• Cartridge defective.

 

 

 

 

• Replace cartridge.

 

 

 

—

 

 

 

 

 

 

 

 

 

 

Volume is weak.

• MC cartridge being used.

 

 

 

•

Replace with MM cartridge or use a head

6

 

 

 

 

 

 

 

 

 

 

amplifier or step-up transformer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

control

 

•

Batteries dead.

 

 

 

 

• Replace with new batteries.

 

 

29

 

• Remote control unit too far from this unit.

•

Move closer.

 

 

 

29

This unit does not operate properly when

•

Obstacle between this unit and remote

•

Remove obstacle.

 

 

 

29

Remote unit

 

 

 

remote control unit is used.

 

control unit.

 

 

 

 

 

 

 

 

 

 

 

 

• Different button is being pressed.

 

• Press the proper button.

 

 

—

 

• <and >ends of battery inserted in reverse.

•

Insert batteries properly.

 

 

29

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

63

Page 62 Page 64
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Page 62 Page 64
Contents AVR-3802 Safety Precautions Safety Instructions Before Using Table of ContentsFeatures Connections Connecting the audio componentsConnecting video components Connecting the video decks Connecting a video component equipped with S-Video jacksPrecaution when using S-jacks Connecting a monitor TVConnecting a monitor TV Monitor OUT jack Connecting a DVD player DVD in jacksAM loop antenna assembly FM antenna adapter assembly Connecting the antenna terminalsConnecting the Multi Zone jacks Connecting the external input EXT. in jacksConnections Connecting banana plugsPrecautions when connecting speakers Speaker system connectionsProtector circuit Surround Speaker A/B Part Names and Functions@9@8@7 Front PanelDISPLAY/SURR. Para Remote control unitCursor buttons Setting UP the SystemSystem Setup button Press this to display the system setup menuSB Surround Back Speaker Surround speaker selector functionBefore setting up the system Setting the power amplifier assignmentSetting the type of speakers Parameters Select the setting Setting the Crossover Frequency and Subwoofer modeEnter the setting Select the Subwoofer ModeCrossover Frequency Assignment of low frequency signal rangeSubwoofer mode SettingPreparations Setting the delay timeSwitch to the Channel Level screen Select Test Tone Mode Setting the channel levelWhen the Manual mode is selected When the surround back speaker setting is set to 1spkr forSpeaker Configuration, this is set to SB Volume can be adjusted between -12 dB and +12 dB in unitsSetting the Digital In Assignment To select the input sourceTo select the digital input jack Variable Setting the multi vol. levelSetting the on-screen display OSD DB, -40 dBPress the Enter button Auto Preset Memory screen appears Auto tuner presetsOn-screen display signals After completing system setupRemote Control Unit Using the remote control unitInserting the batteries Tuner system buttons Operating Denon audio componentsCD player CD system buttons Tape deck Tape system buttons MD recorder MD, CD recorder CDR system buttons2, 3 Operating a component stored in the preset memory Checking the preset memory settingsVideo deck VCR/VCR-2 system Monitor TV TV, digital Buttons Digital video disc player DVD, DVD Setup system buttonsVideo disc player VDP system ButtonsNot Valid Learning functionSystem call Storing system call signalsSYS Mode SYS Call 5, 65 2, 3, 4, 5 ResettingUsing the system call function Resetting the system call buttons5 2, 3, 4, 6 Reset PRE Reset LRNReset ALL Reset SYS Resetting the preset memory4, 5 Resetting learned buttons2, 3, 4 All reset functionAuto search function Refer to Connections pages 6 to 13 and check that all Select AMP using the Receiver buttonOnly when operating with the remote control unit Turn on the powerInput mode selection function Playing the input sourceExample CD Input mode display Input signal displayExample Stereo Mode Playback using the external input EXT. in jacksPress the EXT. in to switch External input Set the external input EXTTurning the sound off temporarily Muting Adjusting the sound quality ToneListening over headphones After starting playbackPlaying one source while recording another REC OUT mode Multi-source recording/playbackChecking the currently playing program source, etc Select Multi using Receiver button Display switches as follows eachWhen Source is selected, the Multi indicator turns This operation is not possible in the REC OUT modeMulti Zone Music Entertainment System Multi-zone playback with multi-sourceBefore playing with the surround function SurroundFader function 5 1, 4Center Width Control Surround parameters q Pro Logic II ModePanorama Mode Dimension ControlDetect LED Select the various parameters Adjust the parameter settings Display the surround parameter menuDialogue Normalization Surround modes and their features DSP Surround SimulationPersonal Memory Plus Set the parameters DSP surround simulationPress the Surround Parameter button When turned clockwiseWhen turned counterclockwise 1,3Tone control setting Music CinemaSurround modes and parameters Tuner Auto tuningManual tuning Listening to the RadioChecking the preset stations Preset memoryRecalling preset stations Last Function MemoryInitialization of the Microprocessor Troubleshooting Movie theater sound field Types of multi-channel signalsAdditional Information Types of sources Movie audioNumber of surround back speakers Surround back speakersSpeaker setting examples When not using surround back speakers When using different surround speakers for movies and musicDolby Digital compatible media and playback methods SurroundDolby Surround Dolby Digital Dolby Surround AC-3 Dolby Digital and Dolby Pro LogicDTS compatible media and playback methods DTS Digital SurroundDTS Neo6 Cinema DTS-ESTMDiscreteDTS-ESTMMatrix DTS Neo6TM surroundSBL & SBR Surround modes and parameters Specifications 14-14, Akasaka 4-CHOME, MINATO-KU, Tokyo 107-8011, Japan

AVR-3802 specifications

The Denon AVR-3802 is a noteworthy feature-rich audio/video receiver that stands out in the realm of home theater systems. Released in the early 2000s, it continues to be appreciated by audiophiles and home cinema enthusiasts alike, thanks to its robust performance and advanced technologies.

One of the standout features of the AVR-3802 is its impressive power output. With a 110 watts per channel rating over 7 channels, it provides ample power to drive a variety of speakers, allowing users to create a dynamic home theater experience. This results in clear, powerful sound across a range of audio formats, from music to movies.

The AVR-3802 is equipped with a comprehensive array of inputs and outputs. It includes multiple analog and digital inputs, allowing for the connection of various audio sources such as CD players, DVD players, and gaming consoles. Additionally, the receiver supports up to seven channels of surround sound, making it compatible with numerous audio formats including Dolby Digital and DTS, which are crucial for cinematic sound experiences.

Another key feature is the incorporation of Denon's proprietary technologies, such as the "Advanced Surround Processing" which enhances the spatial audio experience. This feature helps in creating an immersive environment, utilizing different sound processing modes tailored for different content types, whether it's a concert, movie, or video game.

Denon has also ensured that the AVR-3802 displays excellent video performance. It offers multiple video inputs, including composite, S-video, and component video, facilitating high-quality video playback. The receiver supports up to 1080p video resolution, ensuring compatibility with high-definition displays. Additionally, it includes a built-in video upscaling feature that enhances lower resolution content to optimize the viewing experience.

The user interface on the AVR-3802 is designed with usability in mind. A large, easy-to-read display combined with intuitive remote control navigation simplifies the process of adjusting settings, programming presets, and switching between inputs.

In summary, the Denon AVR-3802 remains a solid choice for those seeking a high-performance audio/video receiver. With its robust power handling, versatile connectivity options, advanced surround sound processing, and high-definition video capabilities, it provides an excellent foundation for building a home entertainment system. Enthusiasts can enjoy rich, immersive audio experiences coupled with stunning video quality, making the AVR-3802 a lasting component in the world of home theaters.
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