SERVICE CHECKLIST
Before calling for service, review this list. It may save you both time and expense. This list includes common occurrences that are not the result of detective workmanship or materials in this appliance.
OCCURRENCE |
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Freezer does not run |
| Check to ensure that freezer is not plugged into a circuit that has ground fault interrupt. If you are unsure about the outlet, | |||
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| have it checked by a certified technician. |
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| Temperature control is in the OFF position. See Setting the Temperature Control Section. |
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| Freezer may not be plugged in, or plug may be loose. Be sure plug is tightly pushed into electrical outlet. |
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| House fuse has blown, or circuit breaker has tripped. Check/reset circuit breaker, or replace fuse with 15 amp. Time delay |
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| fuse |
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| Power outage. Check house lights. Call local electric company. |
Freezer runs too much or | Room or outside weather is hot. It is normal for the freezer to work harder under these conditions. | ||||
too long |
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| Freezer had recently been disconnected for a period of time. Freezer requires 4 hours to cool down completely. |
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| Large amounts of warm or hot product have been stored recently. Warm product will cause the freezer to run more until the |
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| desired temperature is reached. |
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| Door is kept open too long or too frequently. Warm air enters the freezer every time the door is opened. Open the door less |
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| often. |
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| Freezer door may be slightly open. |
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| Temperature control is set too cold. Turn the control knob to a warmer setting. Allow several hours for the temperature to |
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| stabilize. |
Temperatures | inside | the | Temperature control is set too cold. Turn the control to a warmer setting. Allow several hours for the temperature to stabilize. | ||
freezer are too cold |
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Temperatures | inside | the | Temperature control set too warm. Turn the control to a colder setting. Allow several hours for the temperature to stabilize. | ||
freezer are too warm |
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| Door is kept open too long or is opened too frequently. Warm air enters the freezer every time the door is opened. Open the |
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| door less often |
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| Door may be open slightly. |
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| Freezer has recently been disconnected for a period of time. Freezer requires 4 hours to cool down completely. |
Temperature | of | external | The exterior freezer walls can be as much as 30° F warmer than room temperature. This is normal while the compressor | ||
freezer surface is warm | works to transfer heat from inside the freezer cabinet. | ||||
Sound and noise |
| The fan motor in the compressor compartment is damaged or has a loose connection | |||
Louder | sound | level | Modern freezers have increased storage capacity and more even temperatures. They require a high efficiency compressor. | ||
whenever freezer is on | When the surrounding noise level is low, you might hear the compressor running while it cools the interior. | ||||
Louder sound levels when | Freezer operates at higher pressures during the start of the ON cycle. This is normal. Sound will level off or disappear as | ||||
compressor comes on | freezer continues to run. | ||||
Popping | or |
| cracking | Metal parts undergo expansion and contraction, as in hot water pipes. This is normal. Sound will level or disappear as freezer | |
sound when | compressor | continues to run. | |||
comes on |
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Bubbling | or |
| gurgling | Refrigerant (used to cool freezers) is circulating throughout the system. This is normal. | |
sound, like water boiling |
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Vibrating or ratting noise | Freezer is not level. It rocks on the floor when it is moved slightly. Level the unit. | ||||
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| Floor is uneven or weak. Freezer rocks on the floor when it is moved slightly. Be sure floor can adequately support freezer. |
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| Level the freezer by putting wood or metal shims under art of the freezer. |
Moisture | forms | on inside | Weather is hot and humid, which increases internal rate of frost | ||
freezer walls |
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| Door is slightly open. |
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| Door is kept open too long, or is opened too frequently. |
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| Door is slightly open, causing the cold air from inside the freezer to meet warm moist air from outside. |
Odor in freezer |
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| Interior needs to be cleaned. Clean interior with sponge, warm water, and baking soda. | ||
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| Product with strong odors are in the freezer. Cover the product tightly. |
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