Intel SX220 manual Solving Problems, Resetting the System, Initial System Startup, Checklist, 121

8. Solving Problems

The first part of this chapter helps you identify and solve problems that might occur when the system is in use. The second part lists error code messages that might be displayed.

Viglen Technical Support can be reached in the following ways:

Telephone: 020 8758 7050

Fax: 020 8758 7080

Email: technical@viglen.co.uk

You can also look for support information on our web site:

http://www.viglen.co.uk

Device drivers and various useful utilities can be downloaded from our ftp site:

ftp://ftp.viglen.co.uk

Please remember that if you cannot solve the problem by yourself then you should contact Viglen’s Technical Support for further assistance.

Resetting the System

Table 39: Resetting the System

To do this:	Press:
Soft boot reset, which clears system memory and reloads the operating system.	<Ctrl+Alt+Del>
Clear system memory, restart POST, and reload the operating system.	Reset button
Cold boot reset. Turn the system power off and then on. This clears system	Power off/on
memory, restarts POST, reloads the operating system, and halts power to all
peripherals.
Initial System Startup

Problems that occur at initial system start-up are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.

Checklist

￿Are all cables correctly connected and secured?

￿Are the processors or processor termination board fully seated in their slots on the server board?

￿Are all add-in PCI boards fully seated in their slots on the server board?

￿Are all jumper settings on the server board correct?

￿Are all jumpers and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer’s documentation that comes with them. If applicable, ensure that there are no conflicts—for example, two add-in boards sharing the same interrupt.

Viglen SX220 User Guide 121