LG Electronics MBA 9120 manual Demonstration, Touch Screen, Ultra quiet, Internet, Cook Book

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DEMONSTRATION

Company Name: LG Electronics

Product Name: Internet refrigerator (IR)

Selling tools to be used: The best selling tool to use is the unit itself. Since most sales will be made in- house, the physical product, along with its built-in tutorial, and any additional print communications will be extremely helpful. The premium tool is the salesperson’s knowledge and the ability to communicate the knowledge to the prospect.

 

Feature to Be Demonstrated

What I Will Say (Include

What I or the Customer Will

 

 

 

Benefit)

Do

 

 

Touch Screen

“This unit has the latest touch screen

I will show the customer the

 

 

 

technology which allows the user to

screen. At this point they will do

 

 

 

easily navigate through screens

nothing. I will ask them if they

 

 

 

without having to pull out the

want me to show them how this

 

 

 

keyboard”

feature, along with the onboard

 

 

 

 

programs can add value to their

 

 

 

 

lives.

 

 

Ultra quiet

“We have isolated this in order for

Have the prospect listen to the

 

 

 

you to hear, or actually not hear, the

difference in ambient noise.

 

 

 

typical sounds of the unit as it

 

 

 

 

functions. Next to it is another

 

 

 

 

common fridge from IOU corporation.

 

 

 

 

You can hear how much more quiet

 

 

 

 

our unit is compared to the other

 

 

 

 

one”

 

 

 

**

“I want to now show you the many

Have the prospect watch and listen

 

 

THE FOLLOWING COULD BE

features of this exceptional unit”

as I explain the main menu and its

 

 

COMPLETED BY THE DEMO

 

features

 

 

PROGRAM LOADED ONTO THE

 

 

 

 

DEMO UNIT EXPLAINING, IN

 

 

 

 

AN INTERACTIVE FORMAT, THE

 

 

 

 

VARIOUS PROGRAMS;

 

 

 

 

HOWEVER, I WILL ACT AS IF

 

 

 

 

THE UNIT HAS NOT HAD ITS

 

 

 

 

DEMO PROGRAM LOADED—

 

 

 

 

MUCH WILL BE THE SAME.

 

 

 

 

 

 

 

 

 

TV

“The 15.1” LCD screen offers crystal

Have the customer look at the

 

 

 

clear reception with a wide 160

screen from various angles to show

 

 

 

degree viewing angle. It also has a

clarity. Also have the customer

 

 

 

remote control for ease of use”

change channels via remote.

 

 

Internet

“The internet feature allows you to

The customer would now be fully

 

 

 

surf the web as you normally would

involved with the demonstration. I

 

 

 

do on your PC. This feature can let

would just be walking them through

 

 

 

you do many things beyond searching

various programs. I would have

 

 

 

the web; it can let you check emails

them logon and visit the LGE

 

 

 

and search the net for various

website.

 

 

 

recipes.

 

 

 

 

 

 

 

 

Cook Book

“In addition to searching the web for

Have the prospect open the

 

 

 

recipes, you could also import and

cookbook and pull up several

 

 

 

save your favorites within the on-

recipes.

 

 

 

board cook book”

 

 

 

 

 

 

 

15

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Contents LG Electronics Internet Refrigerator Sales Manual Table of Contents Negotiations Company Description PRODUCT/SERVICE InformationMy Personal Selling Philosophy Market SettingProblem-solving Training Personal Selling PhilosophyMy Relationship Strategy Relationship StrategyPage Technical expertise needed Product or created product solutionFeature Corresponding Benefit Brief Company descriptionPage Typical buying motives of prospect Customer StrategyReally a combination of the Buyer Action Buyer Resolution theories. However, whyWhen should I buy would, or could, fall out Decision making process of this product isBusiness Contact Referral QuestionSurvey Need Discovery Internet DemonstrationTouch Screen Ultra quietPhoto Album Self diagnosticsCalendar MessagesNegotiations XYZ always provided a Warranty of 1 yr partsWould need someone to set Up the unit at my houseClosing Couple takes a minute Gives a noticeable smileShow of excitement Follow-Through Servicing the SaleSuggestion Selling Cross-Selling

MBA 9120 specifications

The LG Electronics MBA 9120 is a cutting-edge microwave oven that combines style with innovative technology to enhance the cooking experience. Designed for versatility, this model offers a wide range of features that cater to the varying demands of contemporary kitchens.

One of the standout features of the MBA 9120 is its smart inverter technology, which allows for precise temperature control. This technology ensures that food is heated evenly, preventing hot and cold spots, and thus enhancing the flavor and texture of meals. Whether you are defrosting, reheating leftovers, or cooking a gourmet dish, the inverter functionality adjusts power levels seamlessly, allowing for accurate cooking results.

The microwave also boasts a spacious interior, enabling users to prepare multiple dishes or larger portions simultaneously. With its generous capacity, family meals or gatherings can be accommodated easily, making it an excellent choice for busy households. This spacious design does not compromise on exterior aesthetics, as the MBA 9120 features a sleek and modern look that complements any kitchen decor.

Another noteworthy characteristic is the inclusion of various auto-cook presets, which simplify meal preparation. Users can quickly select their desired dish, and the microwave will automatically adjust cooking times and power levels for optimal results. These presets cover a range of food categories, from popcorn and baked potatoes to more elaborate dishes, ensuring versatility in meal preparation.

The intuitive control panel features a user-friendly design, allowing users to navigate through settings with ease. It includes a digital display that shows cooking time and mode, making it easy to keep track of meal preparation. Additionally, the touchpad is responsive and straightforward, minimizing the learning curve for new users.

Moreover, safety is prioritized in the MBA 9120, with features like a child lock to prevent unintended use. This is particularly beneficial for families with young children, ensuring peace of mind when the microwave is not in use.

In terms of energy efficiency, the LG MBA 9120 is designed to consume less energy while maximizing performance. This not only helps in reducing environmental impact but also contributes to lower electricity bills.

In summary, the LG Electronics MBA 9120 is a modern microwave oven that seamlessly blends advanced technology with user-friendly features. Its smart inverter technology, spacious design, auto-cook presets, intuitive controls, and commitment to safety make it an ideal choice for anyone looking to enhance their cooking experience while enjoying the convenience of a high-quality microwave.