WhisperKool EXTREME SERIES, PT-EXPL, 8000, 4000 Unit does not run/power up Possible Cause Solution

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TROUBLESHOOTING GUIDE

Unit has ice forming on the evaporator

 

Possible Cause

Solution

Evaporator filter and/or coil are dirty.

Clean filter and coil with a vacuum.

 

 

There is something blocking the supply and or return air

Remove blockage

One or both evaporator fans are not turning on.

Call a service tech to troubleshoot

The temperature of the room, the unit is exhausting to,

Raise the temperature of the exhaust room

has dropped below 50°

 

The unit has not went through its defrost sequence, yet.

Wait 10 minutes to see if ice disappears

If unit continues to ice.

Call Customer Service at 800-343-9463

 

 

Unit does not run/power up

 

Possible Cause

Solution

Unit is not plugged in

Make sure the unit is plugged into an outlet

 

 

Power switch not on

Turn unit on by pressing the power button on the control

No power to outlet

Reset circuit breaker on unit by pushing reset button located on

 

right side of unit above the plug outlet

 

 

Line voltage is incorrect rating for unit

Check line voltage to make sure there is 110v/120v

Room at set point

Lower set point

 

 

Thermostat not calling for cooling

Lower set point

Faulty thermostat or writing

Call Customer Service at 800-343-9463

 

 

Cellar Temperature is to Too Cold

 

Possible Cause

Solution

The temperature or the room unit is exhausting to has

Lower the temperature of the exhaust room.

exceeded 85°

 

 

 

The unit is undersized for the room.

Order correct size unit

There is something blocking the supply and/or return air,

Remove air flow obstruction

on evaporator or condenser side of the unit

 

 

 

Unit is mounted too low in the cellar

Re-Locate unit so the distance from the ceiling and top of the

 

unit is no more than 18”

 

 

One or more of the fans is not turning on.

Call Customer Service at 800-343-9463

 

 

Compressor is not turning on.

Call Customer Service at 800-343-9463

 

 

Compressor keeps cycling on overload

Make sure all fans are working and there are no airflow

 

obstruction.

Poor seal around door.

Make sure there are no air gaps around the door. If door seal is

 

damaged, replace it.

 

 

Controller set too high

Lower the set point.

 

 

Unit leaks water

 

Possible Cause

Solution

Unit is not level

Unit should be level in wall to prevent leaking

Drain line clogged or kinked

Check drain line to make sure water can flow freely.

 

 

Drain is clogged preventing water form escaping

Clear Drain

 

 

Drain line does not have a downward slope

Fix Drain line so there is a downward slope from the

 

unit to the drain.

 

 

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Contents Platinum 8000ti PT-EXPL Table of Contents Controller Whisperkool Series Quick Reference GuideFAN Speed Reference Controller Quick Reference GuideModel 4000 8000 8000ti IntroductionReceiving & Inspecting the Unit Customer Warranty RegistrationReview the Packing Slip to Verify Contents Check the Accessory Kits for the following contentsVapor Barrier Preparing the Wine CellarWall & Ceiling Framing InsulationUnobstructed Airflow Mounting the UnitDoor and Door Seal Exhaust Fan Ambient Temperature FactorHow to Build a Wine Cellar Instructional Video VentilationCutting the Hole for the WhisperKOOL Unit Sizing the Unit to the RoomPT-EXPL Electrical Outlet InstallationTest the Unit Prior to Installation Electrical NeedsMounting Flange Pieces THROUGH-THE-WALL Installation without ductworkLocation of Supply and Return Grilles Placement of UnitDo not Condensation Drain Line Tube Exterior Grille Installation Installation OptionsCold Air to/from Wine Cellar Ducted InstallationWarm Air to/from Wine Cellar Ducted Installation Condenser Exhaust Cold Air Return Air Intake Wine Cellar Standard Ducted InstallationDual Outlet Duct Attic Mounted SystemReturn Air-Cellar Side Outside through the WallWine Cellar Adjacent Room Wine Cellar SideCellarRemote Controller Installation and Configuration Connection wire in Side Mount configuration To Use the thermostat Liquid Measuring Thermostat SystemOnly on the 8000ti Variable Speed ControlSystem Operation Standard & Remote Button Normal Functions Control Panel Features and OperationCpsm Alarm Codes Wash with warm water Maintenance ScheduleRemove grille/ducting on both ends of unit Remove the filter covering the coilCellar Temperature is to Too Cold Possible Cause Solution Unit does not run/power up Possible Cause SolutionUnit leaks water Possible Cause Solution Humidity in cellar too low Solution Possible Cause Unit runs but does not cool Possible Cause SolutionPossible Cause Solution Compressor short cycles Possible Cause SolutionTechnical Assistance Contact WhisperKOOL Customer ServiceWhisperKOOL Extreme Cooling System Installation Terms and ConditionsPage WhisperKOOL 1738 E. Alpine Ave Stockton, CA Page WhisperKOOL

4000, 8000ti, 8000, EXTREME SERIES, PT-EXPL specifications

WhisperKool PT-EXPL Extreme Series represents the pinnacle of wine cellar cooling technology, designed specifically for serious wine collectors and enthusiasts. The series includes four exceptional models: PT-EXPL, 8000, 8000ti, and 4000. Each model is engineered to provide optimal cooling performance, ensuring that your wine is stored at the perfect temperature and humidity for preservation.

The PT-EXPL model is a standout with its advanced cooling technology. This unit features a self-contained design, making installation simple and efficient. It is capable of cooling wine cellars up to 1,200 cubic feet. The PT-EXPL is equipped with a digital thermostat, which allows users to set and maintain precise temperature levels, ensuring that wine is stored under ideal conditions. Additionally, its energy-efficient operation helps minimize utility costs while maximizing cooling performance.

The 8000 and 8000ti models provide even greater capabilities, catering to wine collectors with more extensive collections. The 8000 model is designed for cellars up to 1,500 cubic feet, while the 8000ti can handle spaces up to 2,000 cubic feet. Both models incorporate WhisperKool's patented airflow technology, which optimizes the circulation of cool air within the cellar, preventing hot spots that could adversely affect wine quality. The advanced electronic controls on these units feature multiple settings for temperature and humidity, giving wine enthusiasts even more control over the storage environment.

The 4000 model is engineered for smaller, yet equally significant wine collections, accommodating spaces up to 500 cubic feet. It combines high efficiency with sleek design, making it an ideal choice for both residential and commercial applications. Like its larger counterparts, the 4000 features reliable temperature and humidity control, ensuring that wine is kept in the best possible conditions.

All models in the WhisperKool Extreme Series come equipped with efficient compressors and sound-dampening technology, resulting in quiet operation that won't disturb the ambiance of your wine cellar. With a focus on durability, these units also feature insulated housing and robust construction to withstand the rigors of varied environments.

In summary, the WhisperKool PT-EXPL Extreme Series, including the 8000, 8000ti, and 4000 models, is designed for wine aficionados who prioritize optimal storage conditions. With advanced features, energy efficiency, and reliability, these systems are the perfect choice for preserving the integrity of your wine collection.
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