WhisperKool 17-1103, XLT owner manual Troubleshooting Checklist

TROUBLESHOOTING CHECKLIST

Please ￿ll out this checklist to help identify the issue or problem with the performance of the cooling unit. If you still require technical assistance, fax a copy of this Troubleshooting Checklist to Vinotheque Customer Service at 209.466.4606. Be sure to include accurate contact information.

Customer Name: ________________________________________ Phone: ___________________

Email address: _____________________________________________________________________

Unit model: ______________________________________ Serial Number: A_________________

General Inspection

Unit Installation

1)	Is the unit installed in the correct direction, with front side of unit in wine	Yes	No
	cellar and back side in exhaust room/space? Refer to page 12 of the
	owner’s manual.
2)	Is the unit mounted within 18” from ceiling to allow	Yes	No
	proper air circulation? Refer to page 6 of the owner’s manual.

Wine Cellar

3)	Is the cellar door sealed properly? To check, make sure cellar door is			Yes	No
	closed and lights are turned o￿ within cellar; light from outside should not
	be visible through any of the four sides around the door.
4)	Are there any glass windows and/or glass doors in the cellar?			Yes	No
5)	What is the R value of the walls? ___________	What is the cellar room size? _________________
6)	Are any of the cellar walls in the direct path of the sun?			Yes	No
7)	Are any of the walls on an exterior wall?			Yes	No
8)	Is there foam attached to the ￿ange of the Whisperkool unit?			Yes	No
	See page 8 of the owner’s manual.
General Ventilation
9)	Is there at least 3’ of unobstructed clearance for the fans and grills on the			Yes	No
	unit? Obstructions to the air ￿ow greatly reduce the e￿ectiveness of the
	unit’s ability to cool the cellar. Refer to page 7 of the owner’s manual.
10)	Are there any decorative plates/covers on the unit? If so, remove them. They			Yes	No
	obstruct air ￿ow to and from the vents. Refer to page 7 of the owner’s
	manual.
11)	Is the unit on top of, in, or surrounded by shelving? Nearby ￿at surfaces,			Yes	No
	such as shelving, may obstruct air circulation and ventilation.
12)	Are all four fans in the unit operating? (Two are in the front, and two are in			Yes	No
	the back.)
Exhaust Room/Space Ventilation:
13)	Into what kind of room/space is the unit exhausting?	To Outside	Crawl Space		Utility Space
14)	Is the exhaust room/space as large as or larger than the cellar?			Yes	No
15)	Is the exhaust room/space warm?			Yes	No
16)	What is the temperature? __________
17)	Is there any ventilation into and out of the exhaust room/space? Please			Yes	No
	describe. Refer to page 7 of the owner’s manual.
18)	Have the coils in the front and back of the Whisperkool unit been vacuumed?			Yes	No

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