Section 2 - Troubleshooting
| Cause |
| Remedy |
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Water leak (under unit). |
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1. | Water supply line leaking at solenoid valve inlet. | 1. | Tighten fitting or replace fitting gasket and/or fitting. |
2. | Water line leaking at solenoid valve outlet. | 2. | Replace water line and fitting. |
3. | Water line leaking at fill tube. | 3. | Tighten clamp or replace fill tube assembly. |
4. | Defrost drain line not in drain pan. | 4. | Position drain line in drain pan. |
5. | Crack in water line. | 5. | Replace water line. |
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Water leak (inside unit). |
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1. | Ice maker assembly fill cup obstructed. | 1. | Remove obstruction. |
2. | Fill ice cup and fill tube out of alignment. | 2. | Align fill tube and fill cup. |
3. | Water level too high. | 3. | Adjust water level. |
4. | Defrost drain plugged (Frost Free units only). | 4. | Ice in drain trough (Frost Free units only) (see below). |
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Excessive frost buildup. |
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1. | Door gasket not sealing properly. | 1. | Adjust door hinges or replace door gasket. |
2. | Door out of alignment. | 2. | Adjust door hinges. |
3. | Water soaked cabinet insulation. | 3. | Replace foamed cabinet assembly. |
4. | Light stays on when door is closed. | 4. | Repair or adjust light bracket. |
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Noisy. |
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1. | Copper refrigeration tube touching cabinet. | 1. | Carefully adjust tubing. |
2. | Fan blade touching shroud. | 2. | Adjust fan mounting or shroud. |
3. | Fan blade obstruction (wiring, foam insulation, | 3. | Remove obstruction. |
| packaging material). |
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Ice buildup in drain trough or drainage problem. |
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1. | Obstructed drain cup or tube. | 1. | Clear obstruction. |
2. | Drain trough heater failed (Frost Free units only). | 2. | Replace drain trough heater (Frost Free units only). |
3. | Kinked drain tube. | 3. | Reroute drain tube. |
4. | Drain trough spout and drain cup not aligned. | 4. | Align drain trough and drain cup. |
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Unit will not defrost (Frost Free units only). |
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1. | Bypass coil inoperable. | 1. | Replace bypass valve. |
2. | Defrost timer inoperable. | 2. | Replace defrost timer. |
3. | Bypass valve inoperable. | 3. | Replace bypass valve. |
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Fresh food temperature too cold. |
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1. | Temperature control set too cold. | 1. | Adjust control to warmer setting (counterclockwise). |
2. | Bin/Freezer door not closing. | 2. | Adjust or replace door. |
3. | Ice bucket not fully inserted. | 3. | Check for ice behind bucket and push ice bucket in place. |
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