Whirlpool RS310PXE If You Need Assistance or Service, Before calling for assistance …

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If You Need Assistance or Service

If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance …

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Nothing will

The unit is not wired

Wire the unit into a live circuit with

operate

into a live circuit with

proper voltage. (See Installation

 

proper voltage.

Instructions.)

 

A household fuse has

Replace household fuse or reset

 

blown or a circuit breaker

circuit breaker.

 

has tripped.

 

 

 

 

The oven will

You have not turned the

Turn the Oven Selector to the

not operate

Oven Selector to BAKE

desired setting.

 

or BROIL.

 

 

You have not turned

Turn the Oven Temperature Control

 

the Oven Temperature

Knob to a temperature setting.

 

Control Knob to a

 

 

temperature setting.

 

 

 

 

The surface

A household fuse has

Replace household fuse or reset

units will not

blown or a circuit breaker

circuit breaker.

operate

has tripped.

 

 

You have not plugged in

Turn control knobs to OFF and plug

 

surface units all the way.

in surface units all the way. (See

 

 

“Replacing” on page 19.)

 

You are not setting the

Push control knobs in before turning

 

control knobs correctly.

to a setting.

 

 

 

Control

You are not pushing in

Push control knob(s) in before

knob(s) will

before turning.

turning to a setting.

not turn

 

 

 

 

 

 

 

continued on next page

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Contents Important Safety Table of Contentsor Service WarrantyA Note to You Table of ContentsThank you for buying a WHIRLPOOL appliance Please record your model’s informationYour safety is important to us Important Safety InstructionswWARNING GeneralWhen using the cooktop IMPORTANT SAFETY INSTRUCTIONSCare and cleaning When using the ovenGrease SAVE THESE INSTRUCTIONSControl panel Parts and Featureslight switch Surface unitUsing the surface units Using Your RangeSurface heating indicator light Surface unit markersCookware tips USING YOUR RANGEHome canning information opposite OFFPositioning racks and pans Rack placement for specific foodsTo remove racks To replace racksFor best air circulation Using aluminum foil for bakingUse the following as a guide to determine where to place the pans One panUsing the Minute Timer Setting the clockTo cancel the Minute Timer TIMER ON/OFFBaking/roasting Adjusting the oven temperature control Custom broil BroilingBroiling tips Broiling rack position chartThe oven vent Energy saving tipsBurn Hazard Use pot holders when touching items left near oven vent vent by using extra large pans or coversThe anti-tip bracket The storage drawerTo verify the anti-tip bracket is engaged Surface units and reflector bowls Caring for Your RangeRemoving CARING FOR YOUR RANGE ReplacingLift-up cooktop Removing the oven door Cleaning chart CARING FOR YOUR RANGE To replace the oven light The oven light1. Before calling for assistance … If You Need Assistance or ServiceCooking results IF YOU NEED ASSISTANCE OR SERVICEare not what you expected4. If you need FSP replacement parts … 3. If you need service …5. If you are not satisfied with how the problem was solved … 2. If you need assistance …WHIRLPOOL Electric Range Warranty
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