Whirlpool SF318PEW manual If You Need Assistance or Service, Before calling for assistance

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Pat-t 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a

ervice call.

PROBLEM

Nothing will operate

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper voltage.

Range is not properly con- nected to gas supply.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Contact an authorized Whirlpool

service technician to reconnect range to gas supply. (See Installation Instruc- tions.)

The oven will not operate

Burner fails to light

A household fuse has blown or a circuit breaker has tripped.

Controls are not set correctly

The flow of combustion and/ or ventilation air to the range is blocked.

The Oven Temperature Control is not turned to a temperature setting.

The power cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around range.

Push in and turn the Oven Temperature Control to a temperature setting.

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8).

Burner ports are clogged.

Burner flames Burner ports are clogged. are uneven

Clean with a straight pin (see page 18 ).

Clean with a straight pin (see page 18). If this fails, call an authorized Whirlpool service technician for service.

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Contents
UseAndCare Your safety is important to us Thank you for buying a Whirlpool@ applianceImportant Safety Instructions Read and Save These InstructionsWhen using the cooktop Read and Save These Instructions Parts and Features Control panelUsing the surface burners Burner heat settingsRange ThisCase of a prolonged power failure Cookware tipsPositioning racks PansHome canning information Setting the clock For best air circulationUsing the Minute Timer To check the time of day when using the Minute TimerTo return to the Minute Timer display Akinghastirng Adjusting the oven temperature BroilingControl Energy saving tips Oven Vent Anti-tip bracketTo verify the anti-tip bracket is engaged Caring for Your Range Surface burner gratesCleaning the contoured well areas Surface burners and coCleaning the surface burners Removing the oven door To removeRemoving the broiler carriage To replaceCleaning chart HOW to CleanPart What Oven light To replace the oven lightIf You Need Assistance or Service Before calling for assistanceProblem If you need service If you are not satisfied with how the problem was solvedIf you need assistance If you need FSP@ replace- ment partsPage Gas Range Warranty WHIRLPOOL@