Whirlpool TER20WOY manual If You Need Assiistance Or Service, Before calling for assistance

Page 25

If You Need Assiistance Or Service

This section is designed to help you save the cost of a service call. First we outline p I jsible problems, their causes and their solutions. However, you may sti I Ineed assistance or service. \IJhen calling our Consumer Assistance Center for help or calling for ser Lice, you will need to provid~mi mmplete descrip- tion of the problem, your appliance’s complete model :111dserial numbers and the purchase date. (See page 2.) This information is needed to respond to your quest properly.

1. Before calling for assistance . . .

Performance problems often result from little things yo i can find and fix without tools of any kind. Please check the chart below for problems you can fix. It couk I :saveyou the cost of a servia I call.

 

 

 

 

 

 

 

 

 

 

 

 

 

me

 

 

 

 

--

 

 

 

 

PROBLEM

 

POSSIBLE CAUSE

 

.-

 

 

 

SOLUTIf I’M

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--

 

 

 

Nothing

will

The

power

cord

is not

plugged

 

Plug the

power

cord

intc

3 live circuit

with

operate

 

into

a live

circuit

with

proper

 

 

proper voltage.

(See lrr.s:illlation

Instruc-

 

 

 

voltage.

 

 

 

 

 

 

 

 

 

tions.)

 

 

 

 

 

 

 

 

 

 

A household

fuse

has

blown

OI 3.

Replace

household

fu:;e

or reset

circuit

 

 

 

circuit breaker

has

tripped.

 

--

breaker.

 

 

 

-_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The oven will

The

Oven

Selector

is not turne

j

Turn the

Oven

Selector

CIBAKE

or

 

not

operate

to BAKE

or BROIL

 

 

 

 

 

BROIL.

 

 

 

 

 

 

 

 

 

 

The

Oven

Temperature

Contrc

I is

Turn the

Oven

Tempera

:ure Control

to a

 

 

 

not turned

to a temperature

 

 

temperature

setting.

 

 

 

 

 

 

 

setting.

 

 

 

 

 

 

 

 

--

 

 

 

 

--

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

surface

A household

fuse

has

blown

OI 3.

Replace

household

fuse

or reset

circuit

unlts will not

circuit breaker

has

tripped.

 

 

breaker.

 

 

 

 

 

 

 

operate

 

Surface

units

are

not

plugged

 

i 1

Plug surface

units in all 1t e way.

(See

 

 

 

all the way.

 

 

 

 

 

 

 

“Replacing’

on

page

1!3.I

 

 

 

 

 

The

control

knobs

are

not bein

J

Push control

knobs

in IX fDre turning

to a

 

 

 

set correctly.

 

 

 

 

 

 

--

setting.

 

 

 

-_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control

knob(s)

You

are

not pushing

in before

 

 

Push control

knob(s)

in I nafore turning

to

will

not

turn

turning.

 

 

 

 

 

 

 

 

--

a setting.

 

 

 

--

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

continued on nl, d page

25

Image 25
Contents Instructions To ‘KXIYour For ‘riwrThank you for buying an Estate qapliance Your safety is important to usDeakir Name Serial Number Dealer Phone Purchase Date General Important Safety Instructions‘When using the oven When using the cooktopGrease Care atid cleaningControl Panel PartsAndFealuresUsing the surface units Using Your RangeSurface heating indicator light This SectionCookware tips Pans Positioning racksHome canning information For best air circulation Using aluminum foil forri bakingTwo pans Electrical Shock and Flre HazardUsing the Minute Timer Setting the clockBaking/roasting Broiling Adjusting the oven temperature contl’ol2SC Tlghten the locking screws and replace the control knobCustom broil Broiling tipsFlre Hazard Energy saving tips Storage drawer Oven ventBurn and Fke Hazard Removlng the storage drawerOptional door panel pack Anti-tip bracketTo verlfy the anti-tlp bracket Is engaged IRange Caring ForYourSurface units and reflector bowls RemovingReplacing Page Removing the oven doar Lift-up cooktopPersonal Injury Product Damage Hazard Burn and Electrical Shock HazardCleaning chart Oven cavity HOW to C! kNWater Heavily soiled areasTo replace the oven light Oven lightElectrical Shock Personal Injury Hazard Before calling for assistance If You Need Assiistance Or ServicePAOBLEh4 Cooklng results are not what you expected If you are not satisfied with how the problem was solved If you need serviceIf you need assistance If you need FSP replace- ment partsWhirlpool WlLL not PAY for Estate