If surface units will not operate:
l Have you checked the main fuse or circuit breaker box?
l Are surface units plugged in all the way?
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
l Did you push in before trying to turn?
If soil is visible on Continuous- Cleaning oven finish:
l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
l If you broil often, you may see oven soil.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 17 for how to clean.
l Sugar and starchy spills may leave stains. See page 17 for hand clean- ing tips. Keep foil on oven bottom to catch these spills.
If cooking results aren’t what you expected:
l Is the range level?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed lY2 to 2 inches
l Have you preheated the oven as the recipe calls for?
l Are the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?
See the Cooking Guide for more infdr- mation on cooking problems and how to solve them.
2. If you need assistance%.
Call Whirlpool
Continental U.S. . . (800)
and talk with one of our trained Can- sultants. The Consultants can instruct you in how to obtain satisfactory oper- ation from your appliance or, if serv- ice is necessary, recommend a
qualified service company in your area.
3.If you need service?..
Whirlpool has a nationwide network of fran-
chised TECH-
1 CARE@ Service
are trained to fulfill the product war- ranty and provide
2)or look in your telephone directory Yellow Pages under:
Call our
Mr. Robert F.Gunts, Vice President Whirlpool Corporation Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
‘If you must call or write, please pro- vide: model number, serial number, date of purchase, and a complete
description of the problem. This
information is needed in order to better respond to your request for assistance.