Whirlpool RF315PXY Before calling for assistance, Problem, Possible Cause, Solution

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H You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request properly.

1. Before calling for assistance . ..

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The oven will not operate

The surface units will not operate

Control knob(s) will not turn

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper vottage.

A household fuse has blown or a circuit breaker has tripped.

The Oven Selector is not turned to BAKE or BROIL.

A delayed start time has been programmed.

The Oven Temperature Control Knob is not turned to a tempera- ture setting.

The electronic MEALTIMERTM control is not set correctly.

A household fuse has blown or a circuit breaker has tripped.

Surface units are not plugged in all the way.

The control knobs are not being set correctly.

You are not pushing in before turning.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instruc- tions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to the desired setting.

Wait for the start time to be reached.

Turn the Oven Temperature Control Knob to a temperature setting.

Set the MEALTIMER control correctly. (See “Using the electronic MEALTIMERTM control” on page 16.)

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 26.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

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Contents STANDARD-CLEANING Electric Range Models RF315PXY RF315PCY Thank you for buying a Whirlpool appliance Your safety is important to usImportant safety instructions Page Page Control Panel PartsAnd FeahwesSurface heating indicator light Using the surface unitsThis Surface unit markersCookware Tips Home canning informationRecommended USE Positioning racks PansFor best air circulation Using aluminum foil for baking Electronic oven controlsDisplay/clock Setting the clock Command padsControl knobs Timer Using the electronic MinuteUsing the Off/Cancel pad To cancel the Minute TimerBaking/roasting Adjusting the oven temperature controlCustom broil BroilingBroiling tips Position chartBroiling rack Type of Food DonenessUsing the electronic Mealtimer contro1 Method Z-Using Stop Time Page Cook Start Time Time Page Method 2-Using Start Time and Stop Time Minutes the difference between the stop and start times DelayMethod 3-Using Cook Time and Stop Time Page Storage drawer Oven ventAnti-tip bracket Optional door panel patEnergy saving tips Surface units and reflector bowls This SectionRemoving Replacing Removing the oven door Lift-up cooktop Cleaning chart HOW to Clean Part What To USE Part HAT to USE Failure to do so could result in electrical shock or burns Oven lightSolution ProblemBefore calling for assistance Possible CauseLevel range. See Installation Instruc- tions Problem Possible CauseIf you are not satisfied with how the problem was solved If you need serviceIf you need assistance If you need FSP@ replace- ment partsFor Life Product Length of WarrantyWhirlpool will PAY for Whirlpool will not PAY for
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