When a Print Error Occurs

This section explains how to solve print quality problems. Take appropriate measures according to the symptoms.

Measures to solve print quality problems when a print error occurs

Symptom

Possible cause

Corrective measure

 

 

 

 

Blank data is transmitted.

Check print data.

 

 

 

A blank sheet of paper is

 

Use the printer in the specified

The environmental conditions do not

environmental conditions (temperature

output or the printed

meet the printer specifications.

and humidity). (See "Section 1,

drawing is faded.

 

Environmental Conditions".)

 

 

 

 

 

 

The paper is set incorrectly.

Check the paper settings.

 

 

 

 

Foreign objects are attached to the

Clean the head from the CLEANING

Parts of a drawing are

head.

menu.

 

 

missing or the print is

The low printing ratio pattern is printed

Set the head mode to HILIGHT

unclear.

 

continuously at high temperature

PRIORITY.

 

environment.

 

 

 

 

 

 

The paper is loaded upside down.

Check whether the paper is loaded

 

correctly.

 

 

 

 

 

The print is blurred.

The paper is set incorrectly.

Check the paper settings.

 

 

 

 

The media edge guard or FAN

Set than correctly.

 

positioning bar is not set correctly

 

 

 

 

 

 

 

Check whether the leading edge of the

 

The leading edge of the paper is curled.

paper is curled. If it is curled, cut the

 

 

leading edge.

The print is stained.

 

 

The paper is slightly folded or winkled.

If it is wrinkled, feed the paper and cut

 

off the wrinkled part of the paper.

 

 

 

 

The platen is stained.

Clean the platen, referring to "Section

 

2, Inspecion & Maintenance".

 

 

 

 

 

Parts of a drawing are

Environment temperature.

Use the printer in the specified

missing at print start.

environmental conditions.

 

 

 

 

Parts of a drawing are

 

 

missing even when the

The nozzle is clogged.

Perform the fill cap operation.

cleaning is performed

 

 

repeatedly.

 

 

 

 

 

Poor print cannot be

 

Be sure whether the cap and wiper are

improved even when the

The cap or wiper is stained.

stained.

cleaning is performed.

 

If they are stained, clean them.

 

 

 

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Seiko Group IP-6600 manual When a Print Error Occurs, Symptom Possible cause Corrective measure