Before you call for service
Below are some troubleshooting tips which can save you time and money. Please review the charts on the following pages.
You may not need to call for service.
Problem | Possible Causes | What To Do | |
Noise | Some of the sounds you’ll | Detergent cup opening. | |
| hear are normal | The motor starting during the drying period. | |
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| Water draining out of the tub immediately after you | |
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| start the dishwasher. | |
| Utensils are not secure in the |
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| rack or something small has | Make sure everything is secured in dishwasher. | |
| dropped into the rack |
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| Motor hums | Dishwasher has not been used on a consistent basis. | |
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| If you do not use your dishwasher for long periods of time, | |
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| we recommended that you at least run the shortest wash | |
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| program once every week. This will help keep the seal | |
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| moist and help avoid the motor from making noises. | |
Detergent left in | Dishes block the | Reposition the dishes. | |
dispenser cups | Detergent dispenser | ||
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Water will not pump | Drain is clogged | Check drain hose. | |
out of the tub |
| Check the filter | |
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| (See section titled "Cleaning The Filter ") | |
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| Check if your kitchen sink is draining properly. If not, | |
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| please call a plumber. | |
Suds in the tub | Correct detergent was not used | Use only the special dishwasher detergent to avoid | |
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| an overaccumulation and overflowing of soap suds. | |
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| If this occurs, open the dishwasher and let suds | |
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| evaporate. Add 1 gallon of cold water to the tub. | |
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| Close the dishwasher and start the wash cycle to | |
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| drain out the water. Repeat if necessary. | |
| Rinse agent was spilled | Always wipe up rinse agent spills immediately. | |
Stained dishwasher | Detergent with | Some detergents contain colorant (pigment or dyes) that | |
parts | small colorant was used | will discolor the interior of the tub with extended use. | |
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| Check the detergent cup for signs of any discoloration. | |
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| If cup is discolored, change to a detergent without any | |
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| colorant. | |
| Some | Use of the RINSE ONLY cycle after adding the dish to the | |
| foods can stain | load can decrease the chances of staining. | |
Dishes and flatware | Low inlet water temperature | Make sure inlet water temperature is correct (120 F). | |
not clean | Water pressure is temporarily | Check your water pressure by turning on your faucet, | |
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| low | if the water runs out slowly, please wait for the water to | |
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| return to a normal pressure before dishwasher use. | |
| Air gap is clogged | Clean the air gap. | |
| Improper rack loading | Make sure large dishware does not block the detergent | |
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| dispenser or the wash arms. |
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