Whirlpool GJ8646XD, RC8600XB If You Need Assistance or Service, Before calling for assistance …

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. However, you may still need assistance or service. When calling our Consumer Assistance Center (in U.S.A.) or your authorized service company (in Canada) for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “A Note to You” section.) This information will help us respond properly to your request.

Before calling for assistance …

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

	PROBLEM	POSSIBLE CAUSE	SOLUTION
	Nothing will	The unit is not wired into	Wire the unit into a live circuit with
	operate	a live circuit with proper	proper voltage. (See Installation
		voltage.	Instructions.)
		A household fuse has blown	Replace household fuse or reset
		or a circuit breaker has	circuit breaker.
		tripped.

	The surface	A household fuse has blown	Replace household fuse or reset
	cooking areas	or a circuit breaker has	circuit breaker.
	will not operate	tripped.
		You are not setting the control	Push control knobs in before turning
		knobs correctly.	to a setting.

	Control knob(s)	You are not pushing in before	Push control knob(s) in before turning
	will not turn	turning.	to a setting.

	Cooking	The cooktop is not level.	Level cooktop. (See Installation
	results are		Instructions.)
	not what	The pan used is not the type	Refer to a reliable cookbook for
	you expected	The pan used is not the type	Refer to a reliable cookbook for
	you expected	or size recommended in the	recommended pan type and size.
		or size recommended in the	recommended pan type and size.
		recipe.
		Cookware does not fit	Pan should be the same size or
		the surface cooking area	slightly larger than surface cooking
		being used.	area being used.

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Contents 3191687 RC8608XD RC8646XD WBC441 IBC441 RC8600XD GJ8640XB GJ8646XDThank you for buying a WHIRLPOOL* appliance 800On next Important Safety InstructionsFor units with ventilating hood Dual element Standard control Control panel Panel Parts and FeaturesUsing the surface cooking areas Using Your CooktopHot surface indicator light This SectionSetting Recommended USE HI or MAX Using the dual-size surface cooking areasMED or LO orUsing the ceramic glass Home canning information Cooktop Cookware tips Characteristics of cookware materialsCleaning the cooktop How to keep your cooktop looking Cleaning the cooktop and control panelCaring for Your Cooktop Like newCleaning tips Cleaning the control knobsStore razor blades out of reach of children Steps to follow Part What to USE HOW to Clean How to keep your cooktop looking like newProblem Possible Cause Solution If You Need Assistance or ServiceBefore calling for assistance … If you need FSP* replacement parts … If you need assistance or service in the U.S.AIf you need service† … If you need service† If you need assistance or service in CanadaInglis Limited Appliance Service Consumer Services For further assistanceWarranty Length of Warranty Whirlpool will PAY for Full ONE-YEARFull FIVE-YEAR Whirlpool will not PAY forDe l’utilisateur Ou de service GarantieCaractéristiques Table de cuissonWhirlpool Suite à la page suivante Importantes instructions de sécuritéImportantes Instructions DE Sécurité Pour les appareils avec hotte de ventilation Pièces et caractéristiques Tableau de Commande pour Éléments doubles OrdinaireUtilisation des surfaces de cuisson Utilisation de la table de cuissonDans cette section Témoins des surfaces de cuissonUtilisation de surfaces de cuisson à taille double Réglage Utilisation RecommandéeUtilisation de la table de cuisson en vitrocéramique Renseignements sur la préparation des conserves Caractéristiques des matériaux des ustensiles de cuissonAluminium FonteConseils pour les ustensiles de cuisson Entretien de la table de cuisson Entretien de la table de cuisson et du tableau de commandeNettoyage des boutons de Conseils pour le nettoyage Nettoyage des boutons de commandePièce Produit À Utiliser Méthode DE Nettoyage Comment conserver à la table de cuisson son aspect neufAvant de contacter le service de dépannage … En cas de besoin d‘assistance ou de serviceProblème Cause Possible Solution Si vous avez besoin de service† … Demande dassistance ou de service aux É.-USi vous avez besoin de pièces de rechange FSP* … Au numéro sans frais d’interurbainSi vous avez besoin de service† Demande dassistance ou de service au CanadaPour plus dassistance Page Page ’UN AN Durée DE LA Garantie Whirlpool Paiera Garantie ComplèteGarantie Complète DE Cinq ANS