Whirlpool W10131412A Troubleshooting, Refrigerator will not operate, Door is difficult to open

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TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Popping - contraction/expansion

of inside walls, especially

 

during initial cool-down.

 

 

Water

running/dripping - may be heard

when water melts

The refrigerator will not operate

during

defrosting and runs into

the drain

pan.

The door will not close completely

Door blocked open? Move food packages away from door.

• Bin or shelf in the way? Push bin or shelf back in the correct position.

• Crisper cover in the way? Make sure the crisper cover is fully pushed in, so that the back rests on the supports.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Power cord unplugged? Plug into a grounded 3 prong outlet.

is outlet working? Plug in a lamp to see if the outlet is working.

Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is control on? Make sure the refrigerator control is on. See "Using the Control."

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

NOTE: Adjusting the temperature control to coldest setting will not cool the refrigerator more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

Pulsating - fans/compressor adjusting to optimize performance.

Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.

The door is difficult to open

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

Temperature is too warm

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

Door opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep door fully closed.

Large load of food added? Allow several hours for refrigerator to return to normal temperature.

Control set correctly for the surrounding conditions? Adjust the control a setting colder. Check temperature in 24 hours. See "Using the Control."

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

Humid room? Contributes to moisture build-up.

Door opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep door fully closed.

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Contents Tableof Contents / Tabledes matibres RefrigeratorsafetyOr injury to INSTRUCTiONSBefore You Throw Away Your Old Refrigerator or Freezer Recommended Grounding Method Clean Before UsingExplosion Hazard IM Portant Water PressureReverse Osmosis Water Supply Connect to Water LineFreezer door Reverse Doors-Standard Door optionalRemove Doors and Hinges all models CabinetFinal Steps all models Reverse Doors-Contour Door optionalDoors Replace Doors and Hinges all modelsBottom Hinge Top HingeRefrigeratoruse Adjusting ControlsCONDITION/REASON Adjustment Ice Production Rate Turning the Ice Maker On/OffRemember Refrigeratorcare To Clean Your RefrigeratorDoor will not close completely TroubleshootingTemperature is too warm Refrigerator will not operateAccessories This limited warranty does not cover WhirlpoolcorporationmajorappliancewarrantyLIM Ited Warranty Items Excluded from WarrantyVotre securite et celle des autres est tres importante Securitedu RefrigerateurRisque de suffoquer InstructionsdinstallationRetirer les matriaux demballage 08cm Mthode recommande de mise & la terreRaccordement & une canalisation deau Pression de IeauRaccordement au r6frig6rateur Achever IinstallationD6montage Portes et charnires tous les modules Porte du rfrigrateur Incurve facultativeCaisse Porte du compartiment de conglationRinstallation Portes et charnires tous les modules Olo Alignement des portes Ajustement des commandesUtilisationdu Refrigerateur Fermeture des portesTaux de production des glagons CONDITION/RAISON AjustementMise en marche/arrt de la machine glaons Nettoyage de votre rfrigrateur Entretiendu RefrigerateurLa porte est difficile ouvrir Sagit-il dune nouvelle installation? Accorder 24 heuresDepannage Leau contient-elle des minraux tels que le soufre? AccessoiresII y a une accumulation dhumidit Iintrieur Les glaqons sont creux ou petitsLa prsente garantie limite ne couvre pas Garantie LimitieArticles Exclus DE LA Garantie W10131412A SP PN W10131420A