Whirlpool DISHWASHERS manual If You Need Assistance Or Service, Before calling for assistance

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If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. When calling our Con- sumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Dishwasher does not run or stops during a cycle

Dishwasher seems to run too long

Dishwasher will not fill

Water remains in dishwasher

Detergent remains in covered section of dispenser

Dishes are not as dry as you expected

Grinding, grating, crunching or buzzing sounds

CHECK THE FOLLOWING

Is the door tightly closed and securely latched?

Has the cycle been set correctly? See page 6.

Has a household fuse or circuit breaker blown or tripped?

If the motor has stopped because of an overload, it will auto- matically reset itself within a few minutes. If the motor does not start, call for service.

Is the water supply turned on?

Is the dishwasher wired into a live circuit with the proper voltage?

The dishwasher will run longer while heating the water. This is normal for lower incoming water temperatures. See page 10.

Is overfill protector stuck in “up”position? Overfill protector should move up and down freely. Press down to release.

Wait for the cycle to finish. A small amount of water remaining is normal.

Check the drain air gap (if installed). If it is clogged follow the manufacturer’s cleaning instruction.

Has the cycle completed?

Is the detergent fresh and dry without lumps?

Is the bottom rack in backwards? The rack bumpers should face the door.

Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See page 12.

Do not use Air Dry option on the next load. See page 10.

Has a hard object entered the POWER CLEANTM module? The sound should stop when the object is ground up.

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Contents Series Dishwashers Your safety is important to us Thank you for buying a Whirlpool@ applianceHelp us help you DishwasherParts And Features Power CleanCycle control knob Control panelButtons Starting your dishwasher Using Your DishwasherBefore starting your dishwasher ThisStarting your dishwasher using delay wash Clean signal lightAdding a dish during a cycle Changing a cycle settingCanceling a cycle Changing an optionCycle selection chart What happens in each option Hi-Temp Wash optionWhat type of detergent to use Using the detergent dispenserAir Dry option Detergent dispenserRinse agent dispenser Using the rinse agent dispenserHow much detergent to use To check dispenserQuiet operating tips To fill dispenserEnergy saving tips Water temperature tipsTo check water temperature Special tips on dishwasher use Loading the top rack Loading Your DishwasherPreparing to load the dishwasher This SectionMixed load Adjustable 3-position top rackInfinite adjustable top rack Utensil loadLoading the bottom rack Dish loadTo replace the basket Loading the silverware basketTo remove the basket To open the basketWhile dishwasher is running Connecting a Portable DishwasherBefore starting Converting to built-in When cycle is finishedElectrical connection Caring For Your Dishwasher Cleaning the exteriorCleaning the interior Caring for simulated wood topCommon Dishwashing Problems Solution chartInsufficient fill caused by low water pressure Removing spots and film If You Need Assistance Or Service Before calling for assistanceIf you need assistance If you need serviceIf you are not satisfied with how the problem was solved If you need FSP@ replace- ment partsPower Cleantm washing system parts covered by your warranty Dishwasher Warranty Whirlpool
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