Whirlpool 960 Series Solving Common Dishwashing Problems, Solution Chart, Problem Cause Solution

Page 20

Solving Common Dishwashing Problems

A convenient checklist for handling minor performance problems. Go over this list before calling for service. If you are unable to solve your dishwasher’s problem, turn to page 24 for service information.

Solution

chart

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

 

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

Food soil left

Improper

loading

 

Follow

loading

instructions

on

pages

6-9.

on dishes

Water temperature

Use the HIGH

TEMP

WASH

option.

If

 

 

 

 

too low

 

 

needed, turn home water heater up to

 

 

 

 

 

ensure water entering dishwasher is 120°F

 

 

 

 

(49°C) minimum. See “Tocheck water temp-

 

 

 

 

erature” on page 19. NOTE: In some cases,

 

 

 

 

loads may not dry as well when using the

 

 

 

 

HIGH TEMP

WASH

option.

 

 

 

 

 

 

Use of incorrect,

too

Use

recommended

dishwasher

detergents

 

little, or ineffective

only.

Follow

recommendations

 

on page 10

 

detergent

 

 

for amounts.

Never

use less

than

one

 

 

 

 

 

tablespoon per load. Detergent must be

 

 

 

 

fresh to be effective. Always store detergent

 

 

 

 

tightly closed in a cool, dry place.

 

 

 

 

Detergent

cakes

in

Use fresh

detergent

only.

Do not

allow

 

 

dispenser

 

 

detergent

to sit for several

hours

in a wet

 

 

 

 

dispenser. Check dispenser for caked

 

 

 

 

 

detergent. Clean dispenser when caked

 

 

 

 

detergent

is present.

 

 

 

 

 

 

 

 

 

Insufficient

fill due to

Home

water

pressure

should

be 20 to

120

 

low water

pressure

pounds

per square

inch (psi)

for

proper

 

 

 

 

dishwasher fill. A booster pump on the water

 

 

 

 

supply may be necessary if pressure is

 

 

 

 

too low.

 

 

 

 

 

 

 

 

 

 

 

 

Slowdown

of wash

Never use soap or laundry

detergents.

Use

 

arm due to high suds

recommended

dishwasher

detergents

 

only.

Spotting

Hard water or high

Use rinse agent to help prevent

spotting

and filming

mineral content

in

and filming.

See page

11. To

remove

 

hard

 

water

 

 

water film, see “Removing spots and film” on

 

 

 

 

page

22.

 

 

 

 

 

 

 

 

 

 

 

Water temperature too low

Use the HIGH TEMP WASH option. If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. See “Tocheck water temperature” on page 19. NOTE: In some cases, loads may not dry as well when using the HIGH TEMP WASH option.

20

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Contents Using Or ServiceStarting Your Dishwasher Loading Your DishwasherThank you for buying a WHIRLPOOL@ appliance Please record your model’s informationDishwasher Safety Your safety is important to usParts and Features Control panelStopping the dishwasher Starting Your DishwasherStarting a wash cycle Loading Your Dishwasher Preparing to loadDishwasher Loading the cutlery basketLoading the silverware basket To remove the basketTo replace the basket To open the basketLoading the bottom rack Mixed loadUtensil load Fold-down dividerInfinite adjustable top rackRaise Loading the top rackCup and glass load Extra-capacity fold-down shelvesUsing the Dispensers Using the detergent dispenserFilling the detergent dispenser How much detergent to useFill Using the rinse agent dispenserTo check dispenser Cycle Setting the ControlsSelecting a wash cycle Using Canceijdrain To clear the indicatorsTo cancel a cycle InalChanging a cycle or an option setting Selecting cycle optionsDuring the first minute of a cycle After the first minute of a cycleUsing the delay wash CycleUnderstanding the status indicators To turn off Lock OUTEXCEPTIONS/SPECIAL Information Washing Special ItemsMaterial Cleaning the exterior Cleaning the interiorCaring for Your DishwasherTo check water temperature Saving EnergyLoading tips Cycle and option tipsProblem Cause Solution Solving Common Dishwashing ProblemsSolution Chart Problem Spotting and filming Cycle takes extremely long timeSilica film or etching Whlte spots on cookware with non-stick finishProblem Cause Removing spots and filmTroubleshooting ProblemsDishwasher runs too long Dishwasher will not closeIf you need service If you need FSP@ Replacement partsIf you are not satisfied with how the problem was solved When asking for help or serviceIndex TopicPower Clean washing system parts covered by your warranty Tg+ . oDishwasher Warranty Length of Warranty Full ONE-YEARWhirlpool will PAY for Whirlpool will not PAY for

960 Series specifications

The Whirlpool 960 Series washer and dryer are engineered with cutting-edge technologies designed to enhance laundry care while providing maximum efficiency and performance. With its sleek design and user-friendly interface, this series caters to modern households seeking reliable yet innovative laundry solutions.

One of the standout features of the Whirlpool 960 Series is its advanced Smart Boost technology. This innovative feature pre-mixes detergent and water before the washing cycle, ensuring thorough cleaning while minimizing the amount of detergent needed. This not only optimizes cleaning efficiency but also helps protect fabrics over time.

The 960 Series also includes the Load & Go dispenser, which allows users to add a single load's worth of detergent for up to 20 loads at a time. This convenience eliminates the need for frequent refilling, saving time and effort during laundry days. Additionally, the Adaptive Wash technology automatically senses the load size and adjusts water levels accordingly, ensuring optimal wash conditions for every load, regardless of size.

Another notable characteristic of the Whirlpool 960 Series is its Quiet Wash sound package, enabling a peaceful laundry experience. Noise-reduction technology ensures that the washer operates quietly, making it ideal for homes where laundry is done at all hours. The dryer in this series is equally impressive, featuring a variety of drying options, including an EcoBoost setting that uses less energy while delivering effective results.

Connectivity is another highlight of the Whirlpool 960 Series. Equipped with Wi-Fi connectivity, users can monitor and control their washer and dryer remotely via the Whirlpool app. This includes starting, pausing, or canceling cycles, as well as receiving notifications when loads are complete. This smart technology enhances accessibility and streamlines the laundry process.

Energy efficiency is a key consideration in the Whirlpool 960 Series design. Both the washer and dryer carry ENERGY STAR certification, which signifies that they meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only contributes to lower utility bills but also reflects a commitment to environmental sustainability.

In summary, the Whirlpool 960 Series stands out for its combination of advanced technology, user-friendly features, and efficiency. With Smart Boost, Load & Go dispenser, Quiet Wash technology, and connectivity options, this series is tailored to meet the evolving needs of today's households, making laundry a seamless part of everyday life.