Whirlpool 960 Series Troubleshooting, Problems, Dishwasher runs too long, Check the Following

Page 23

Troubleshooting

Before calling for assistance please check the chart below for problems you can fix. It could save you the cost of a service call.

Dishwasher

PROBLEM

Dishwasher does not run or stops during a cycle

Dishwasher runs too long

Dishwasher will not fill

Water remains in dishwasher

Detergent remalns in covered section of dispenser

Dishes not as dry as you expected

Grinding, grating, crunching, or buzzing sounds

White residue appears on front of access panel

Control panel does not respond when pads are pressed

Dishwasher dralns after turning off indicators

Dishwasher will not close

problems

CHECK THE FOLLOWING

Is the door tightly closed and securely latched?

Has the cycle been set correctly? See pages 12-l 3. Is the dishwasher set for a delay start? See page 15. Has a household fuse or circuit breaker blown or tripped?

If the motor stopped because of an overload, it will automatically reset itself within a few minutes. If it does not start, call for service. Is the water supply turned on?

Is the dishwasher wired into a live circuit with the proper voltage?

Cycle times depend on the temperature of the water entering the dishwasher. Cooler water results in longer cycle times.

Undercounter dishwashers require adequate enclosure for proper operation. See Installation Instructions for complete information.

Is Overfill Protector stuck in “up”position? Overfill Protector should move up and down freely. Press down to release. See page 18.

Allow cycle to finish. A small amount of water remaining is normal.

Check the drain air gap (if installed). If it is clogged, follow the manufacturer’s cleaning instructions.

Has the cycle completed?

Is the detergent fresh and dry without lumps? See page 10.

Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.

Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See page 11.

Do not use AIR DRY option on the next load. See page 14.

Has a hard object entered the POWER CLEANTM module? The sound should stop when the object is ground up.

Is too much detergent being used? See page 10 for recommended amounts of detergent.

Some liquid detergents develop excess foam and residue on panel. Try a different brand to reduce foaming and eliminate buildup.

Is the control panel LOCK OUT feature on? See page 16.

Is the door tightly closed and securely latched?

Did you accidentally press the CANCEL/DRAIN pad twice? Press CANCEUDRAIN pad again to stop draining.

Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.

23

Page 22 Page 24
Image 23
Page 22 Page 24
Contents Loading Your Dishwasher UsingOr Service Starting Your DishwasherPlease record your model’s information Thank you for buying a WHIRLPOOL@ applianceYour safety is important to us Dishwasher SafetyControl panel Parts and FeaturesStopping the dishwasher Starting Your DishwasherStarting a wash cycle Loading the cutlery basket Loading Your DishwasherPreparing to load DishwasherTo open the basket Loading the silverware basketTo remove the basket To replace the basketFold-down divider Loading the bottom rackMixed load Utensil loadExtra-capacity fold-down shelves Infinite adjustable top rackRaiseLoading the top rack Cup and glass loadHow much detergent to use Using the DispensersUsing the detergent dispenser Filling the detergent dispenserFill Using the rinse agent dispenserTo check dispenser Cycle Setting the ControlsSelecting a wash cycle Inal Using CanceijdrainTo clear the indicators To cancel a cycleAfter the first minute of a cycle Changing a cycle or an option settingSelecting cycle options During the first minute of a cycleCycle Using the delay washTo turn off Lock OUT Understanding the status indicatorsEXCEPTIONS/SPECIAL Information Washing Special ItemsMaterial Dishwasher Cleaning the exteriorCleaning the interior Caring for YourCycle and option tips To check water temperatureSaving Energy Loading tipsProblem Cause Solution Solving Common Dishwashing ProblemsSolution Chart Whlte spots on cookware with non-stick finish ProblemSpotting and filming Cycle takes extremely long time Silica film or etchingRemoving spots and film Problem CauseDishwasher will not close TroubleshootingProblems Dishwasher runs too longWhen asking for help or service If you need serviceIf you need FSP@ Replacement parts If you are not satisfied with how the problem was solvedTopic IndexTg+ . o Power Clean washing system parts covered by your warrantyWhirlpool will not PAY for Dishwasher WarrantyLength of Warranty Full ONE-YEAR Whirlpool will PAY for

960 Series specifications

The Whirlpool 960 Series washer and dryer are engineered with cutting-edge technologies designed to enhance laundry care while providing maximum efficiency and performance. With its sleek design and user-friendly interface, this series caters to modern households seeking reliable yet innovative laundry solutions.

One of the standout features of the Whirlpool 960 Series is its advanced Smart Boost technology. This innovative feature pre-mixes detergent and water before the washing cycle, ensuring thorough cleaning while minimizing the amount of detergent needed. This not only optimizes cleaning efficiency but also helps protect fabrics over time.

The 960 Series also includes the Load & Go dispenser, which allows users to add a single load's worth of detergent for up to 20 loads at a time. This convenience eliminates the need for frequent refilling, saving time and effort during laundry days. Additionally, the Adaptive Wash technology automatically senses the load size and adjusts water levels accordingly, ensuring optimal wash conditions for every load, regardless of size.

Another notable characteristic of the Whirlpool 960 Series is its Quiet Wash sound package, enabling a peaceful laundry experience. Noise-reduction technology ensures that the washer operates quietly, making it ideal for homes where laundry is done at all hours. The dryer in this series is equally impressive, featuring a variety of drying options, including an EcoBoost setting that uses less energy while delivering effective results.

Connectivity is another highlight of the Whirlpool 960 Series. Equipped with Wi-Fi connectivity, users can monitor and control their washer and dryer remotely via the Whirlpool app. This includes starting, pausing, or canceling cycles, as well as receiving notifications when loads are complete. This smart technology enhances accessibility and streamlines the laundry process.

Energy efficiency is a key consideration in the Whirlpool 960 Series design. Both the washer and dryer carry ENERGY STAR certification, which signifies that they meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only contributes to lower utility bills but also reflects a commitment to environmental sustainability.

In summary, the Whirlpool 960 Series stands out for its combination of advanced technology, user-friendly features, and efficiency. With Smart Boost, Load & Go dispenser, Quiet Wash technology, and connectivity options, this series is tailored to meet the evolving needs of today's households, making laundry a seamless part of everyday life.
Top Page Image Contents