Whirlpool 960 Series If you need assistance, If you need service, When asking for help or service

Page 24

Reauestina Assistance~- -~- --- _ or- Serivice w

Before calling for assistance or service, please check “Troubleshooting” on page 23. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* . ..

Call the Whirlpool Consumer Assistance

1-1 Center telephone number.

L_ 1 Dial toll-free from anywhere

w- 1-800-253-l 301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative

Whirlpool Corporation

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service* .. .

Whirlpool has a nationwide network of

1-1 authorized service companies. Whirlpool service technicians are trained to fulfill the product warranty and provide after-

uwarranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your tele- phone directory Yellow Pages under:

. APPUANCE-HOUSEHOLD-

-WASHING

MACHINES

&

MAJOR, SERVICE L REPAIR

DRYERS,

SERVICE

I REPAIR

3.If you need FSP@

replacement parts ...

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL@ appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1.

4.If you are not satisfied with how the problem was solved . ..

l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Program 20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

-See: Whirlpool Appliances or Aulhorized Whirlpool Service (Example: XYZ Service Co.)

-See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XYZ Service Co.)

*When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

24

Page 23 Page 25
Image 24
Page 23 Page 25
Contents Using Or ServiceStarting Your Dishwasher Loading Your DishwasherThank you for buying a WHIRLPOOL@ appliance Please record your model’s informationDishwasher Safety Your safety is important to usParts and Features Control panelStarting Your Dishwasher Starting a wash cycleStopping the dishwasher Loading Your Dishwasher Preparing to loadDishwasher Loading the cutlery basketLoading the silverware basket To remove the basketTo replace the basket To open the basketLoading the bottom rack Mixed loadUtensil load Fold-down dividerInfinite adjustable top rackRaise Loading the top rackCup and glass load Extra-capacity fold-down shelvesUsing the Dispensers Using the detergent dispenserFilling the detergent dispenser How much detergent to useUsing the rinse agent dispenser To check dispenserFill Setting the Controls Selecting a wash cycleCycle Using Canceijdrain To clear the indicatorsTo cancel a cycle InalChanging a cycle or an option setting Selecting cycle optionsDuring the first minute of a cycle After the first minute of a cycleUsing the delay wash CycleUnderstanding the status indicators To turn off Lock OUTWashing Special Items MaterialEXCEPTIONS/SPECIAL Information Cleaning the exterior Cleaning the interiorCaring for Your DishwasherTo check water temperature Saving EnergyLoading tips Cycle and option tipsSolving Common Dishwashing Problems Solution ChartProblem Cause Solution Problem Spotting and filming Cycle takes extremely long timeSilica film or etching Whlte spots on cookware with non-stick finishProblem Cause Removing spots and filmTroubleshooting ProblemsDishwasher runs too long Dishwasher will not closeIf you need service If you need FSP@ Replacement partsIf you are not satisfied with how the problem was solved When asking for help or serviceIndex TopicPower Clean washing system parts covered by your warranty Tg+ . oDishwasher Warranty Length of Warranty Full ONE-YEARWhirlpool will PAY for Whirlpool will not PAY for

960 Series specifications

The Whirlpool 960 Series washer and dryer are engineered with cutting-edge technologies designed to enhance laundry care while providing maximum efficiency and performance. With its sleek design and user-friendly interface, this series caters to modern households seeking reliable yet innovative laundry solutions.

One of the standout features of the Whirlpool 960 Series is its advanced Smart Boost technology. This innovative feature pre-mixes detergent and water before the washing cycle, ensuring thorough cleaning while minimizing the amount of detergent needed. This not only optimizes cleaning efficiency but also helps protect fabrics over time.

The 960 Series also includes the Load & Go dispenser, which allows users to add a single load's worth of detergent for up to 20 loads at a time. This convenience eliminates the need for frequent refilling, saving time and effort during laundry days. Additionally, the Adaptive Wash technology automatically senses the load size and adjusts water levels accordingly, ensuring optimal wash conditions for every load, regardless of size.

Another notable characteristic of the Whirlpool 960 Series is its Quiet Wash sound package, enabling a peaceful laundry experience. Noise-reduction technology ensures that the washer operates quietly, making it ideal for homes where laundry is done at all hours. The dryer in this series is equally impressive, featuring a variety of drying options, including an EcoBoost setting that uses less energy while delivering effective results.

Connectivity is another highlight of the Whirlpool 960 Series. Equipped with Wi-Fi connectivity, users can monitor and control their washer and dryer remotely via the Whirlpool app. This includes starting, pausing, or canceling cycles, as well as receiving notifications when loads are complete. This smart technology enhances accessibility and streamlines the laundry process.

Energy efficiency is a key consideration in the Whirlpool 960 Series design. Both the washer and dryer carry ENERGY STAR certification, which signifies that they meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only contributes to lower utility bills but also reflects a commitment to environmental sustainability.

In summary, the Whirlpool 960 Series stands out for its combination of advanced technology, user-friendly features, and efficiency. With Smart Boost, Load & Go dispenser, Quiet Wash technology, and connectivity options, this series is tailored to meet the evolving needs of today's households, making laundry a seamless part of everyday life.
Top Page Image Contents