Whirlpool 960 Series Problem, Spotting and filming Cycle takes extremely long time, On next

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PROBLEM

Spotting and filming

(continued)

Cycle takes extremely long time

Dishes do not dry completely

Silica film or etching

(silica film is a white iridescent deposit; etching is a cloudy film)

Black or gray marks on dishes

Whlte spots on cookware with non-stick finish

CAUSE

Use of incorrect detergents

Incorrect amount of detergent

Use of ineffective detergents

lnsuff icient fill due to low water pressure

Water temperature is too low

Dishwasher is not installed properly

Dishes do not drain properly

Plastics

Water chemical reaction with certain types of glassware - usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overloading the dishwasher, and heat of drying.

Aluminum items touching dishes

Seasoning removed by dishwasher detergents

SOLUTION

Use recommended dishwasher detergents only.

Follow recommendations on page 10 for amount. Heavy soil and/or hard water generally require extra detergent.

Use fresh detergent. Store detergent tightly closed in a cool, dry place. Discard lumpy detergent.

Home water pressure should be 20 to 120 psi for proper dishwasher fill. A booster pump on the water supply may be neces- sary if pressure is too low.

If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. See “Tocheck water temperature” on page 19.

Undercounter dishwashers require ad- equate enclosure for proper operation. See Installation Instructions for complete information.

Dishes must have proper water drainage. Do not overload. Follow instructions fo; loading dishwasher on pages 6-9. Use a liquid rinse agent to speed draining.

Some plastics, due to material, may need to be towel dried.

It may not be possible to prevent problem, except by hand washing. To slow this process, use a minimum amount of deter- gent but not less than one tablespoon per load. Use a liquid rinse agent and underload the dishwasher to allow thor- ough rinsing. Silica film and etching are permanent and cannot be removed. Use the AIR DRY option.

Load aluminum items so that they will not rub against dishes during washing. Do not wash throwaway aluminum items in the dishwasher because they may break down and cause marking. Remove aluminum markings by using a mild abrasive cleanser.

Reseason cookware after dishwasher washing.

continued on next page

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Contents Or Service UsingStarting Your Dishwasher Loading Your DishwasherPlease record your model’s information Thank you for buying a WHIRLPOOL@ applianceYour safety is important to us Dishwasher SafetyControl panel Parts and FeaturesStarting Your Dishwasher Starting a wash cycleStopping the dishwasher Preparing to load Loading Your DishwasherDishwasher Loading the cutlery basketTo remove the basket Loading the silverware basketTo replace the basket To open the basketMixed load Loading the bottom rackUtensil load Fold-down dividerLoading the top rack Infinite adjustable top rackRaiseCup and glass load Extra-capacity fold-down shelvesUsing the detergent dispenser Using the DispensersFilling the detergent dispenser How much detergent to useUsing the rinse agent dispenser To check dispenserFill Setting the Controls Selecting a wash cycleCycle To clear the indicators Using CanceijdrainTo cancel a cycle InalSelecting cycle options Changing a cycle or an option settingDuring the first minute of a cycle After the first minute of a cycleCycle Using the delay washTo turn off Lock OUT Understanding the status indicatorsWashing Special Items MaterialEXCEPTIONS/SPECIAL Information Cleaning the interior Cleaning the exteriorCaring for Your DishwasherSaving Energy To check water temperatureLoading tips Cycle and option tipsSolving Common Dishwashing Problems Solution ChartProblem Cause Solution Spotting and filming Cycle takes extremely long time ProblemSilica film or etching Whlte spots on cookware with non-stick finishRemoving spots and film Problem CauseProblems TroubleshootingDishwasher runs too long Dishwasher will not closeIf you need FSP@ Replacement parts If you need serviceIf you are not satisfied with how the problem was solved When asking for help or serviceTopic IndexTg+ . o Power Clean washing system parts covered by your warrantyLength of Warranty Full ONE-YEAR Dishwasher WarrantyWhirlpool will PAY for Whirlpool will not PAY for

960 Series specifications

The Whirlpool 960 Series washer and dryer are engineered with cutting-edge technologies designed to enhance laundry care while providing maximum efficiency and performance. With its sleek design and user-friendly interface, this series caters to modern households seeking reliable yet innovative laundry solutions.

One of the standout features of the Whirlpool 960 Series is its advanced Smart Boost technology. This innovative feature pre-mixes detergent and water before the washing cycle, ensuring thorough cleaning while minimizing the amount of detergent needed. This not only optimizes cleaning efficiency but also helps protect fabrics over time.

The 960 Series also includes the Load & Go dispenser, which allows users to add a single load's worth of detergent for up to 20 loads at a time. This convenience eliminates the need for frequent refilling, saving time and effort during laundry days. Additionally, the Adaptive Wash technology automatically senses the load size and adjusts water levels accordingly, ensuring optimal wash conditions for every load, regardless of size.

Another notable characteristic of the Whirlpool 960 Series is its Quiet Wash sound package, enabling a peaceful laundry experience. Noise-reduction technology ensures that the washer operates quietly, making it ideal for homes where laundry is done at all hours. The dryer in this series is equally impressive, featuring a variety of drying options, including an EcoBoost setting that uses less energy while delivering effective results.

Connectivity is another highlight of the Whirlpool 960 Series. Equipped with Wi-Fi connectivity, users can monitor and control their washer and dryer remotely via the Whirlpool app. This includes starting, pausing, or canceling cycles, as well as receiving notifications when loads are complete. This smart technology enhances accessibility and streamlines the laundry process.

Energy efficiency is a key consideration in the Whirlpool 960 Series design. Both the washer and dryer carry ENERGY STAR certification, which signifies that they meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only contributes to lower utility bills but also reflects a commitment to environmental sustainability.

In summary, the Whirlpool 960 Series stands out for its combination of advanced technology, user-friendly features, and efficiency. With Smart Boost, Load & Go dispenser, Quiet Wash technology, and connectivity options, this series is tailored to meet the evolving needs of today's households, making laundry a seamless part of everyday life.