Whirlpool 960 warranty Troubleshooting, Problems, Check the Following

Troubleshooting

Before calling for assistance please check the chart below for problems you can fix. It could save you the cost of a service call.

Dishwasher

PROBLEM

Dishwasher does not run or stops during a cycle

Dishwasher runs too long

Dishwasher will not fill

Water remains

In dishwasher

Detergent remains in covered section of dlspenser

Dishes not as dry as you expected

Grinding, grating, crunching, or buzzing sounds

White residue appears on front of access panel

Control panel does not respond when pads are pressed

Dishwasher drains after turning off indicators

Dishwasher will not close

4

problems

CHECK THE FOLLOWING

Is the door tightly closed and securely latched?

Has the cycle been set correctly? See pages 13-l 4. Is the dishwasher set for a delay start? See page 16. Has a household fuse or circuit breaker blown or tripped?

If the motor stopped because of an overload, it will automatically reset itself within a few minutes. If it does not start, call for service. Is the water supply turned on?

Is the dishwasher wired into a live circuit with the proper voltage?

Cycle times depend on the temperature of the water entering the dishwasher. Cooler water results in longer cycle times.

Undercounter dishwashers require adequate enclosure for proper operation. See Installation Instructions for complete information.

Is overfill protector stuck in “up”position? Overfill protector should move up and down freely. Press down to release. See page 19.

Allow cycle to finish. A small amount of water remaining is normal. Check the drain air gap (if installed). If it is clogged, follow the manufacturer’s cleaning instructions.

Has the cycle completed?

Is the detergent fresh and dry without lumps? See page 11.

Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.

Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See page 12.

Do not use Air Dry option on the next load. See page 15.

Has a hard object entered the POWER CLEANTM module? The sound should stop when the object is ground up.

Is too much detergent being used? See page 11 for recommended amounts of detergent.

Some liquid detergents develop excess foam and residue on panel. Try a different brand to reduce foaming and eliminate buildup.

Is the control panel Lock Out feature on? See page 17.

Is the door tightly closed and securely latched?

Did you accidentally press the Cancel/Drain pad twice? Press Cancel/Drain pad again to stop draining.

Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.