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| 8 Troubleshooting |
8 Troubleshooting |
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Problem | Cause/Result | Action |
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Grinder is making a very | There are some foreign | T Contact customer support in your |
loud noise. | bodies in the grinder. | country (see ‘JURA contact details / |
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| Legal information’). |
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Insufficient foam is | The cappuccino frother is | T Rinse and clean the cappuccino |
produced when the milk is | dirty. | frother (see Chapter 6, ‘Mainte- |
foamed or milk sprays from |
| nance – Cappuccino frother’). |
the cappuccino frother. |
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Coffee only comes out in drips when it is being prepared.
Coffee or
TPut the grinder on a coarser setting or use coarser
Water hardness cannot be | The CLARIS filter cartridge | T | Deactivate the CLARIS filter |
adjusted. | is activated. | cartridge. | |
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FILL BEANS is displayed | The grinder is not yet | T | Prepare a coffee speciality. |
although the bean container | completely filled with |
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has been filled. | beans. |
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FILL WATER TANK is | The water tank float is | T | Descale the water tank (see |
displayed although the | trapped. | Chapter 6, ‘Maintenance – Descal- | |
water tank is full. |
| ing the water tank’). | |
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ERROR 2 is displayed. | If the device was exposed to | T | Warm up the device at room |
| the cold for a long period of | temperature. | |
| time, it is disabled from |
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| heating up due to safety |
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| reasons. |
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Other ERROR messages | – | T | Turn the IMPRESSA off at the |
are displayed. |
| power switch. Contact customer | |
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| support in your country (see ‘JURA | |
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| contact details / Legal information’). | |
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EIf you have not been able to solve the problem, contact cus- tomer support in your country (see ‘JURA contact details / Legal information’).
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