Troubleshooting | Lenovo 6529, 6523, 6524, 6530, 6525, 6522, 6526, 6528

Starting the Setup Utility	. .	. . . . . . . . .	.	.	110
Setup Utility menu choices	. . . . . . . . . . . . . 110
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using the Boot Manager program . . . .	. .	. . . . . . . . .	.	.	114
RAID controllers	. .	. . . . . . . . .	.	.	115
Using the WebBIOS utility	. .	. . . . . . . . .	.	.	115
Using the ThinkServer EasyStartup program	. .	. . . . . . . . .	.	.	117
Before you use the EasyStartup DVD . .	. .	. . . . . . . . .	.	.	118

Setup and configuration . . . . . . . . . . . . . . . . . . . . 118

Configuring RAID	.	.	119
Using LSI Configuration Utility program	.	.	119
Typical operating system installation	.	.	121
Enabling the Broadcom Gigabit Ethernet Utility program	.	.	122
Configuring the Gigabit Ethernet controller	.	.	122

Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 122

Using the EasyUpdate Firmware Updater tool	.	123
Starting the backup server firmware	.	123
Using the Integrated Management Module	.	123

Using the remote presence capability and blue-screen capture . . . . . . . 125

Obtaining the IP address for the Web interface access . . . .	. .	. .	.	125
Logging on to the Web interface	. .	. .	.	125
Advanced Settings Utility program	. .	. .	.	126
Installing ThinkServer EasyManage software	. .	. .	.	126

Installation requirements . . . . . . . . . . . . . . . . . . . . 126 Installation order . . . . . . . . . . . . . . . . . . . . . . . 127

Installing Windows 2008 32-bit components	. . . . . . .	.	127
Uninstalling the LANDesk Software Agent	. . . . . . .	.	128
Chapter 8. Troubleshooting	. . . . . . .	.	129
Troubleshooting tables	. . . . . . .	.	129
DVD drive problems	. . . . . . .	.	129
General problems	. . . . . . .	.	130
Hard disk drive problems	. . . . . . .	.	130

Intermittent problems . . . . . . . . . . . . . . . . . . . . . 131 Keyboard, mouse, or pointing-device problems. . . . . . . . . . . . 132 Memory problems . . . . . . . . . . . . . . . . . . . . . . 133 Microprocessor problems. . . . . . . . . . . . . . . . . . . . 134

Monitor problems . . .	. . . . . . . . .	. . . . . . . . .	.	135
Optional-device problems	. . . . . . . . .	. . . . . . . . .	.	136
Power problems . . . .	. . . . . . . . .	. . . . . . . . .	.	138
Serial port problems . .	. . . . . . . . .	. . . . . . . . .	.	139

Software problems . . . . . . . . . . . . . . . . . . . . . . 140 Universal Serial Bus (USB) port problems . . . . . . . . . . . . . 140 Solving power problems . . . . . . . . . . . . . . . . . . . . . 140 Solving Ethernet controller problems . . . . . . . . . . . . . . . . 141 Solving undetermined problems . . . . . . . . . . . . . . . . . . 142 Event logs . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Viewing event logs through the Setup Utility	. .	.	143
Viewing event logs without restarting the server	. .	.	143
System-event log	. .	.	144

POST error codes . . . . . . . . . . . . . . . . . . . . . . . 145

Integrated management module error messages .	. . . . . . . . .	.	.	152
Diagnostic programs, messages, and error codes	. . . . . . . . .	.	.	176
Running the diagnostic programs	. . . . . . . . .	.	.	176
Diagnostic text messages	. . . . . . . . .	.	.	177
Viewing the test log	. . . . . . . . .	.	.	177

Contents v

6529, 6526, 6522, 6523, 6528 specifications

The Lenovo series, including the 6524, 6530, 6525, 6528, and 6523, represents a formidable lineup of devices aimed at meeting the diverse needs of both business and personal users. Each model brings unique features and technologies to the table, contributing to a seamless user experience.

The Lenovo 6524 is known for its robust performance, equipped with the latest generation Intel processors. Its enhanced thermal design ensures efficient cooling, allowing users to engage in demanding tasks without experiencing overheating issues. With a high-resolution display, the 6524 offers vibrant visuals and excellent color accuracy, making it ideal for content creators and media consumption alike. Additional features include a long-lasting battery and rapid charging capability, providing users with the freedom to work on-the-go.

Moving on to the Lenovo 6530, this model excels in connectivity. With multiple USB ports, HDMI output, and an advanced Wi-Fi system, it ensures users stay connected at all times. Its integrated security features, including a fingerprint reader and enhanced encryption, make it a favorite among business professionals who prioritize data security. The sleek design paired with its lightweight frame allows easy transport, making it a great companion for those who travel frequently.

The Lenovo 6525 focuses on multimedia capabilities. This model comes with enhanced audio technology, providing an immersive sound experience for music and movies. Its graphics performance is bolstered by dedicated GPU options, making it suitable for light gaming and graphic design tasks. The 6525 also offers ample storage options, allowing users to store large files without compromising performance.

The Lenovo 6528, known for its versatility, offers a 2-in-1 design. Users can easily switch between laptop and tablet modes, making it perfect for both work and entertainment. This model features a touch screen with stylus support, allowing for intuitive interaction and creativity. Its durable design ensures it can withstand everyday use while maintaining a professional appearance.

Lastly, the Lenovo 6523 is a budget-friendly option that doesn't compromise on quality. It offers essential features for everyday tasks, such as browsing, document editing, and video streaming. Its compact design makes it suitable for students and casual users, while its energy-efficient components ensure longer battery life.

Collectively, these Lenovo models showcase a range of technologies and characteristics tailored to different user needs, from high-performance tasks to budget-conscious options, highlighting Lenovo's commitment to innovation and quality.

Lenovo 6529, 6523, 6524, 6530, 6525, 6522, 6526, 6528 manual Troubleshooting

Models: 6529 6526 6522 6523 6528 6525 6530 6524

Chapter 8. Troubleshooting

6529, 6526, 6522, 6523, 6528 specifications