vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
The Drive n Status has been | Error | A drive has been disabled | 1. Run the hard disk drive | |
disabled due to a detected fault. |
| because of a fault. | ||
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| diagnostic test on drive n. | ||
(n = hard disk drive number) |
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| 2. | Reseat the following | |
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| components: |
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| a. Hard disk drive |
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| b. Cable from the system |
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| board to the backplane |
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| 3. | Replace the following |
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| components one at a time, in |
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| the order shown, restarting |
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| the server each time: |
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| a. Hard disk drive |
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| b. Cable from the system |
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| board to the backplane |
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| c. Hard disk drive backplane |
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| (n = hard disk drive number) | |
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| |
Array %1 is in critical condition. | Error | An array is in Critical state. | Replace the hard disk drive that | |
(%1 = CIM_ComputerSystem. |
| (Sensor = Drive n Status) | is indicated by a lit status LED. | |
ElementName) |
| (n = hard disk drive number) |
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| |
Array %1 has failed. | Error | An array is in Failed state. | Replace the hard disk drive that | |
(%1 = CIM_ComputerSystem. |
| (Sensor = Drive n Status) | is indicated by a lit status LED. | |
ElementName) |
| (n = hard disk drive number) |
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Memory uncorrectable error detected | Error | A memory uncorrectable | 1. If the server failed the POST | |
for DIMM All DIMMs on Memory |
| error has occurred. | ||
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| memory test, reseat the | ||
Subsystem All DIMMs. |
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| |
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| DIMMs. | |
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| 2. Replace any DIMM that is | |
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| indicated by a lit error LED. |
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| Note: You do not have to |
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| replace DIMMs by pairs. |
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| 3. Run the Setup utility to enable | |
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| all the DIMMs. |
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| 4. Run the DSA memory test. | |
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Memory Logging Limit Reached for | Error | The memory logging limit | 1. Update the server firmware to | |
DIMM All DIMMs on Memory |
| has been reached. | ||
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| the latest level. | ||
Subsystem All DIMMs. |
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| Important: Some cluster | |
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| |
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| solutions require specific code |
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| levels or coordinated code |
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| updates. If the device is part |
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| of a cluster solution, verify |
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| that the latest level of code is |
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| supported for the cluster |
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| solution before you update |
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| the code. |
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| 2. Reseat the DIMMs and run | |
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| the DSA memory test. |
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| 3. Replace any DIMM that is | |
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| indicated by a lit error LED. |
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