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Lenovo 6525, 6523, 6524, 6530 Appendix A. Getting help and technical assistance, Before you call

Models: 6529 6526 6522 6523 6528 6525 6530 6524

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Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

vCheck all cables to make sure that they are connected.

vCheck the power switches to make sure that the system and any optional devices are turned on.

vUse the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual.

vGo to the at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

You can solve many problems without outside assistance by using the information available on the Lenovo support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product. The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.

Getting help and information from the World Wide Web

On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http://www.lenovo.com. For support on Lenovo products, go to http://www.lenovo.com/support.

© Lenovo 2009. Portions © IBM Corp. 2009.

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Lenovo 6525, 6523, 6524, 6530, 6522, 6526, 6528, 6529 manual Appendix A. Getting help and technical assistance, Before you call
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6529, 6526, 6522, 6523, 6528 specifications

The Lenovo series, including the 6524, 6530, 6525, 6528, and 6523, represents a formidable lineup of devices aimed at meeting the diverse needs of both business and personal users. Each model brings unique features and technologies to the table, contributing to a seamless user experience.

The Lenovo 6524 is known for its robust performance, equipped with the latest generation Intel processors. Its enhanced thermal design ensures efficient cooling, allowing users to engage in demanding tasks without experiencing overheating issues. With a high-resolution display, the 6524 offers vibrant visuals and excellent color accuracy, making it ideal for content creators and media consumption alike. Additional features include a long-lasting battery and rapid charging capability, providing users with the freedom to work on-the-go.

Moving on to the Lenovo 6530, this model excels in connectivity. With multiple USB ports, HDMI output, and an advanced Wi-Fi system, it ensures users stay connected at all times. Its integrated security features, including a fingerprint reader and enhanced encryption, make it a favorite among business professionals who prioritize data security. The sleek design paired with its lightweight frame allows easy transport, making it a great companion for those who travel frequently.

The Lenovo 6525 focuses on multimedia capabilities. This model comes with enhanced audio technology, providing an immersive sound experience for music and movies. Its graphics performance is bolstered by dedicated GPU options, making it suitable for light gaming and graphic design tasks. The 6525 also offers ample storage options, allowing users to store large files without compromising performance.

The Lenovo 6528, known for its versatility, offers a 2-in-1 design. Users can easily switch between laptop and tablet modes, making it perfect for both work and entertainment. This model features a touch screen with stylus support, allowing for intuitive interaction and creativity. Its durable design ensures it can withstand everyday use while maintaining a professional appearance.

Lastly, the Lenovo 6523 is a budget-friendly option that doesn't compromise on quality. It offers essential features for everyday tasks, such as browsing, document editing, and video streaming. Its compact design makes it suitable for students and casual users, while its energy-efficient components ensure longer battery life.

Collectively, these Lenovo models showcase a range of technologies and characteristics tailored to different user needs, from high-performance tasks to budget-conscious options, highlighting Lenovo's commitment to innovation and quality.