Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

These services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) available that apply to your hardware.

These items are not covered by the warranty:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of service and support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the safety and warranty information provided with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

vMachine type and model

vSerial numbers of our hardware products

vDescription of the problem

vExact working of any error messages

vHardware and software configuration information

Using other services

If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

180ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide

Page 196
Image 196
Lenovo 6522, 6523, 6524, 6530, 6525, 6526, 6528, 6529 manual Calling for service, Using other services

6529, 6526, 6522, 6523, 6528 specifications

The Lenovo series, including the 6524, 6530, 6525, 6528, and 6523, represents a formidable lineup of devices aimed at meeting the diverse needs of both business and personal users. Each model brings unique features and technologies to the table, contributing to a seamless user experience.

The Lenovo 6524 is known for its robust performance, equipped with the latest generation Intel processors. Its enhanced thermal design ensures efficient cooling, allowing users to engage in demanding tasks without experiencing overheating issues. With a high-resolution display, the 6524 offers vibrant visuals and excellent color accuracy, making it ideal for content creators and media consumption alike. Additional features include a long-lasting battery and rapid charging capability, providing users with the freedom to work on-the-go.

Moving on to the Lenovo 6530, this model excels in connectivity. With multiple USB ports, HDMI output, and an advanced Wi-Fi system, it ensures users stay connected at all times. Its integrated security features, including a fingerprint reader and enhanced encryption, make it a favorite among business professionals who prioritize data security. The sleek design paired with its lightweight frame allows easy transport, making it a great companion for those who travel frequently.

The Lenovo 6525 focuses on multimedia capabilities. This model comes with enhanced audio technology, providing an immersive sound experience for music and movies. Its graphics performance is bolstered by dedicated GPU options, making it suitable for light gaming and graphic design tasks. The 6525 also offers ample storage options, allowing users to store large files without compromising performance.

The Lenovo 6528, known for its versatility, offers a 2-in-1 design. Users can easily switch between laptop and tablet modes, making it perfect for both work and entertainment. This model features a touch screen with stylus support, allowing for intuitive interaction and creativity. Its durable design ensures it can withstand everyday use while maintaining a professional appearance.

Lastly, the Lenovo 6523 is a budget-friendly option that doesn't compromise on quality. It offers essential features for everyday tasks, such as browsing, document editing, and video streaming. Its compact design makes it suitable for students and casual users, while its energy-efficient components ensure longer battery life.

Collectively, these Lenovo models showcase a range of technologies and characteristics tailored to different user needs, from high-performance tasks to budget-conscious options, highlighting Lenovo's commitment to innovation and quality.