POST error codes

When you turn on the server, it performs a series of tests to check the operation of the server components and some optional devices in the server. This series of tests is called the power-on self-test, or POST.

If a power-on password is set, you must type the password and press Enter, when you are prompted, for POST to run.

If POST is completed without detecting any problems, the server startup is completed.

If POST detects a problem, an error message is sent to the POST event log.

The following table describes the POST error codes and suggested actions to correct the detected problems. These errors can appear as severe, warning, or informational.

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Parts Listingsection in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

0010002

Microprocessor not supported

1. Reseat the following components one at a time,

 

 

 

 

in the order shown, restarting the server each

 

 

time:

 

 

a. (Trained service technician only)

 

 

Microprocessor 1

 

 

b. (Trained service technician only)

 

 

Microprocessor 2 (if one is installed)

 

 

2. (Trained service technician only) Remove

 

 

microprocessor 2 and restart the server.

 

 

3. (Trained service technician only) Remove

 

 

microprocessor 1 and install microprocessor 2 in

 

 

the microprocessor 1 connector. Restart the

 

 

server. If the error is corrected, microprocessor 1

 

 

is bad and must be replaced.

 

 

4. Replace the following components one at a time,

 

 

in the order shown, restarting the server each

 

 

time:

 

 

a. (Trained service technician only)

 

 

Microprocessor 1

 

 

b. (Trained service technician only)

 

 

Microprocessor 2

 

 

c. (Trained service technician only) System

 

 

board

 

 

 

0011000

Invalid microprocessor type

1. Update the firmware (see “Updating the firmware”

 

 

 

 

on page 122).

 

 

2. (Trained service technician only) Remove and

 

 

replace the affected microprocessor (error LED is

 

 

lit) with a supported type.

 

 

 

Chapter 8. Troubleshooting 145

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Lenovo 6524, 6523, 6530, 6525, 6522, 6526, 6528, 6529 manual Post error codes

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