ProSafe VPN Firewall 200 FVX538 Reference Manual

Troubleshooting the ISP Connection

If your firewall is unable to access the Internet, you should first determine whether the firewall is able to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your firewall must request an IP address from the ISP. You can determine whether the request was successful using the Web Configuration Manager.

To check the WAN IP address:

1.Launch your browser and select an external site such as www.netgear.com

2.Access the Main Menu of the firewall’s configuration at http://192.168.1.1

3.Under the Monitoring menu, select Router Status

4.Check that an IP address is shown for the WAN Port

If 0.0.0.0 is shown, your firewall has not obtained an IP address from your ISP.

If your firewall is unable to obtain an IP address from the ISP, you may need to force your cable or DSL modem to recognize your new firewall by performing the following procedure:

1.Turn off power to the cable or DSL modem.

2.Turn off power to your firewall.

3.Wait five minutes and reapply power to the cable or DSL modem.

4.When the modem’s LEDs indicate that it has reacquired sync with the ISP, reapply power to your firewall.

If your firewall is still unable to obtain an IP address from the ISP, the problem may be one of the following:

Your ISP may require a login program.

Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

If your ISP requires a login, you may have incorrectly set the login name and password.

Your ISP may check for your PC's host name.

Assign the PC Host Name of your ISP account as the Account Name in the Basic Settings menu.

Your ISP only allows one Ethernet MAC address to connect to the Internet, and may check for your PC’s MAC address. In this case:

Inform your ISP that you have bought a new network device, and ask them to use the firewall’s MAC address; or

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Troubleshooting

v1.0, August 2006

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NETGEAR VPN Firewall 200 FVX538 manual Troubleshooting the ISP Connection

VPN Firewall 200 FVX538 specifications

The NETGEAR VPN Firewall 200 FVX538 is a robust solution designed to meet the networking needs of small to medium-sized businesses. Engineered for resource management and security, this firewall combines the essential features of a VPN (Virtual Private Network) and firewall functionality into a single device, enabling secure, high-speed connectivity for various devices in any organizational environment.

One of the standout features of the FVX538 is its integrated VPN support, capable of handling up to 5 simultaneous VPN connections. This is particularly beneficial for remote workers and branch offices that require secure access to the company network. The device supports IPsec and L2TP VPN protocols, which helps ensure the integrity and confidentiality of data transmitted over the internet.

Another key characteristic of the FVX538 is its advanced firewall capabilities. This unit employs Stateful Packet Inspection (SPI) that scrutinizes incoming and outgoing packets, ensuring that only legitimate traffic is permitted. With customizable access control policies, network administrators can define specific permissions for various users. This feature is crucial for maintaining a secure environment and preventing unauthorized access to sensitive information.

The device also supports multiple WAN (Wide Area Network) connections, allowing for load balancing and failover capabilities. By utilizing two WAN ports, the FVX538 can switch between internet connections seamlessly, ensuring optimal uptime and performance even during network disruptions. Such functionality is essential for businesses that rely on constant connectivity.

Additionally, the FVX538 includes various security features such as Denial of Service (DoS) protection, NAT (Network Address Translation) support, and DHCP (Dynamic Host Configuration Protocol) server functionalities. These features work together to create a secure networking environment while simplifying the management of IP addresses within the network.

The user-friendly web management interface of the FVX538 makes it accessible for network administrators of all skill levels. With comprehensive logging and monitoring capabilities, organizations can keep an eye on network activities, enabling them to react swiftly to any potential threats.

In conclusion, the NETGEAR VPN Firewall 200 FVX538 stands out as a versatile, secure, and efficient solution for businesses looking to enhance their network security and performance. With its combination of VPN capabilities, robust firewall features, and user-friendly management tools, it is a reliable choice for ensuring secure and efficient networking operations.