ProSafe VPN Firewall 200 FVX538 Reference Manual

Wrong physical connections

Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN or Internet Port LEDs Not On” on page 7-2.

Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and firewall.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.

Verify that the IP address for your firewall and your workstation are correct and that the addresses are on the same subnet.

Testing the Path from Your PC to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies:

Check that your PC has the IP address of your firewall listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel.

Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

Check that your cable or DSL modem is connected and functioning.

If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu.

Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single PC connected to that modem. If this is the case, you must configure your firewall to “clone” or “spoof” the MAC address from the authorized PC. Refer to “Manually Configuring Your Internet Connection” on page 2-5.

7-6

Troubleshooting

v1.0, August 2006

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NETGEAR VPN Firewall 200 FVX538 manual Testing the Path from Your PC to a Remote Device, Ping -n 10 IP address

VPN Firewall 200 FVX538 specifications

The NETGEAR VPN Firewall 200 FVX538 is a robust solution designed to meet the networking needs of small to medium-sized businesses. Engineered for resource management and security, this firewall combines the essential features of a VPN (Virtual Private Network) and firewall functionality into a single device, enabling secure, high-speed connectivity for various devices in any organizational environment.

One of the standout features of the FVX538 is its integrated VPN support, capable of handling up to 5 simultaneous VPN connections. This is particularly beneficial for remote workers and branch offices that require secure access to the company network. The device supports IPsec and L2TP VPN protocols, which helps ensure the integrity and confidentiality of data transmitted over the internet.

Another key characteristic of the FVX538 is its advanced firewall capabilities. This unit employs Stateful Packet Inspection (SPI) that scrutinizes incoming and outgoing packets, ensuring that only legitimate traffic is permitted. With customizable access control policies, network administrators can define specific permissions for various users. This feature is crucial for maintaining a secure environment and preventing unauthorized access to sensitive information.

The device also supports multiple WAN (Wide Area Network) connections, allowing for load balancing and failover capabilities. By utilizing two WAN ports, the FVX538 can switch between internet connections seamlessly, ensuring optimal uptime and performance even during network disruptions. Such functionality is essential for businesses that rely on constant connectivity.

Additionally, the FVX538 includes various security features such as Denial of Service (DoS) protection, NAT (Network Address Translation) support, and DHCP (Dynamic Host Configuration Protocol) server functionalities. These features work together to create a secure networking environment while simplifying the management of IP addresses within the network.

The user-friendly web management interface of the FVX538 makes it accessible for network administrators of all skill levels. With comprehensive logging and monitoring capabilities, organizations can keep an eye on network activities, enabling them to react swiftly to any potential threats.

In conclusion, the NETGEAR VPN Firewall 200 FVX538 stands out as a versatile, secure, and efficient solution for businesses looking to enhance their network security and performance. With its combination of VPN capabilities, robust firewall features, and user-friendly management tools, it is a reliable choice for ensuring secure and efficient networking operations.