Chapter 7

Troubleshooting

This chapter provides troubleshooting tips and information for your ProSafe VPN Firewall 200. After each problem description, instructions are provided to help you diagnose and solve the problem.

Basic Functions

After you turn on power to the firewall, the following sequence of events should occur:

1.When power is first applied, verify that the PWR LED is on.

2.After approximately 2 minutes, verify that:

a.The TEST LED is not lit.

b.The LAN port LEDs are lit for any local ports that are connected.

c.The Internet port LED is lit.

If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED will be amber.

If any of these conditions does not occur, refer to the appropriate following section.

Power LED Not On

If the Power and other LEDs are off when your firewall is turned on:

Make sure that the power cord is properly connected to your firewall and that the power supply adapter is properly connected to a functioning power outlet.

Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.

Troubleshooting

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NETGEAR VPN Firewall 200 FVX538 manual Basic Functions, Power LED Not On

VPN Firewall 200 FVX538 specifications

The NETGEAR VPN Firewall 200 FVX538 is a robust solution designed to meet the networking needs of small to medium-sized businesses. Engineered for resource management and security, this firewall combines the essential features of a VPN (Virtual Private Network) and firewall functionality into a single device, enabling secure, high-speed connectivity for various devices in any organizational environment.

One of the standout features of the FVX538 is its integrated VPN support, capable of handling up to 5 simultaneous VPN connections. This is particularly beneficial for remote workers and branch offices that require secure access to the company network. The device supports IPsec and L2TP VPN protocols, which helps ensure the integrity and confidentiality of data transmitted over the internet.

Another key characteristic of the FVX538 is its advanced firewall capabilities. This unit employs Stateful Packet Inspection (SPI) that scrutinizes incoming and outgoing packets, ensuring that only legitimate traffic is permitted. With customizable access control policies, network administrators can define specific permissions for various users. This feature is crucial for maintaining a secure environment and preventing unauthorized access to sensitive information.

The device also supports multiple WAN (Wide Area Network) connections, allowing for load balancing and failover capabilities. By utilizing two WAN ports, the FVX538 can switch between internet connections seamlessly, ensuring optimal uptime and performance even during network disruptions. Such functionality is essential for businesses that rely on constant connectivity.

Additionally, the FVX538 includes various security features such as Denial of Service (DoS) protection, NAT (Network Address Translation) support, and DHCP (Dynamic Host Configuration Protocol) server functionalities. These features work together to create a secure networking environment while simplifying the management of IP addresses within the network.

The user-friendly web management interface of the FVX538 makes it accessible for network administrators of all skill levels. With comprehensive logging and monitoring capabilities, organizations can keep an eye on network activities, enabling them to react swiftly to any potential threats.

In conclusion, the NETGEAR VPN Firewall 200 FVX538 stands out as a versatile, secure, and efficient solution for businesses looking to enhance their network security and performance. With its combination of VPN capabilities, robust firewall features, and user-friendly management tools, it is a reliable choice for ensuring secure and efficient networking operations.