Blackberry 8707 Series manual Message troubleshooting

•To mark a message as opened or unopened, press the Alt key and U.

•To view received messages, press the Alt key and I.

•To view sent messages, press the Alt key and O.

•To view voice mail messages, press the Alt key and V.

•To view SMS text messages, press the Alt key and S.

•To view call logs, press the Alt key and P.

•To view all your messages again, press the Escape key.

Move around a message list

•To move up a screen, press the Shift key and the Space key.

•To move down a screen, press the Space key.

•To move to the top of a message list, press T.

•To move to the bottom of a message list, press B.

•To move to the next date, press N.

•To move to the previous date, press P.

•To move to the next unopened item, press U.

•To move to the next related message, press J.

•To move to the previous related message, press K.

Message troubleshooting

I cannot send messages

Try performing the following actions:

•Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.

•If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact.

•If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your device.

•If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now.

•Generate an encryption key.

•Verify that data service is turned on.

•Resend the message.

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