Blackberry 8707 Series

SWD-129381-0116055452-001

Contents

Main Page Contents Page Page Page Page Page Page Page BlackBerry basics Page Shortcuts BlackBerry basics shortcuts Phone shortcuts Typing shortcuts Search shortcuts Attachment shortcuts Browser shortcuts Media shortcuts Maps shortcuts Calendar shortcuts Page Phone Phone basics Page Emergency calls About emergency calls Make an emergency call Volume Adjust the volume Voice mail Check your voice mail Set a voice mail access number Speed dial Make a call using speed dial Conference calls Make a conference call Create a phone number link for a conference call Speak privately with a contact during a conference call Disconnect a contact from a conference call Caller ID Add a caller ID picture for a contact Change the caller ID picture for a contact Delete the caller ID picture for a contact Call logs About call logs Add notes to a call log Change call log notes Forward a call log Call waiting Call waiting prerequisites Turn on call waiting Call forwarding About call forwarding Call forwarding prerequisites Forward calls Add a call forwarding phone number Change a call forwarding phone number Delete a call forwarding phone number Call blocking Fixed dialing Fixed dialing prerequisites Turn on fixed dialing Add a contact to your fixed dialing list Change a contact in your fixed dialing list Delete a contact from your fixed dialing list Smart dialing About smart dialing Set the default country code and area code Set options for dialing extensions TTY support About TTY support TTY support prerequisites Turn on TTY support Phone settings Turn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screen Stop ending calls when you insert your device in the holster Stop answering calls when you remove your device from the holster Reset a call timer About telecoil mode Turn on telecoil mode Phone shortcuts Phone troubleshooting I cannot make or receive calls My phone number appears as Unknown in the phone Page Email messages Email message basics Page Mark a message as opened or unopened Create a link for a PIN Email message folders File an email message Add, change, or delete an email message folder Hide filed email messages View messages in a specific folder Stop a message from sending Stop storing messages sent from your device on your computer Stop storing messages sent from your computer on your device Email message filters About email message filters Create an email message filter Create an email message filter based on a contact or subject Email message filter options Turn on an email message filter Change an email message filter Change the order of email message filters Forward email messages to your device when no filters apply Delete an email message filter Email message forwarding Forward messages from a specific email message folder to your device Stop forwarding email messages to your device Request delivery or read confirmation for email messages Add a signature Set an out-of-office reply Set the email address that you use to send messages Delete the disclaimer from an email message Use color to differentiate work messages from other messages Page Page Page I cannot file email messages I received notification of a new message, but no new messages appear in my message list Some email message folders appear dimmed Page PIN messages PIN message basics Page Page Stop a message from sending Page Page Page I cannot use a shortcut to view one type of message in a message list SMS text messages SMS text message basics Page Mark a message as opened or unopened View messages in a specific folder Cell broadcasting About cell broadcasting Cell broadcasting prerequisites Turn on cell broadcasting Stop receiving messages from a cell broadcast channel Rename a cell broadcast channel Turn off AutoText for SMS text messages View more of the history in SMS text messages Store SMS text messages on your SIM card Request delivery notification for all SMS text messages Set how long your service center attempts to send SMS text messages Set a wireless network type for sending SMS text messages Page Page Page Page Page Page MMS messages MMS message basics Create a slide show in an MMS message Record and send a voice note Set the importance level for a message Page MMS message attachments Add a contact to your address book from an MMS message Request delivery or read notification for an MMS message Request delivery or read notification for all MMS messages View the size of an MMS message before sending it Stop receiving MMS messages when roaming Page Block MMS messages Page I cannot attach a file to an MMS message Page Page Typing Typing basics Page Use shortcut keys on the Home screen Typing input methods About typing in Arabic or Russian Type in Arabic or Russian using SureType technology Word list Change a custom word list item Delete a custom word list item Delete all custom word list items Stop displaying contacts in the list that appears when typing Stop adding items to the custom word list automatically AutoText About AutoText Create an AutoText entry Change an AutoText entry Delete an AutoText entry Typing shortcuts Page Search About search Search for messages Search criteria View a list of saved searches Change a saved search Delete a saved search Search for messages by contact or subject Search for text in a message, attachment, web page, or memo Search for organizer data and messages that contain specific information Search shortcuts Page Attachments Attachment basics Document attachments Type a password for a password-protected .pdf file attachment View tracked changes in a document View the table of contents in a document Spreadsheet attachments Media attachments View a list of pages in a multi-page .tif file attachment Switch pages in a multi-page .tif file attachment Enhance a section of a picture Presentation attachments vCard contact attachments Attachment shortcuts Attachment troubleshooting A skipped content bar appears in a document A question mark appears on a slide Synchronization About synchronization Wireless email reconciliation prerequisites Reconcile email messages over the wireless network Delete email messages over the wireless network Wireless data synchronization prerequisites Synchronize organizer data over the wireless network About synchronization conflicts Manage email reconciliation conflicts Manage data synchronization conflicts About backing up and restoring device data Wireless data restoration prerequisites Delete all device data Empty the deleted items folder on your computer from your device Synchronization troubleshooting Page Page Browser Browser basics About browser configurations Visit a web page Follow a link Page Links, pictures, and web page addresses Forward a web page address View a full picture on a web page Zoom in to or out from a picture Rotate a picture Set how pictures load in the browser Web page requests Bookmarks Add a bookmark Make a web page available offline Change a bookmark Forward a bookmark Delete a bookmark Page Web feeds About web feeds Subscribe to a web feed View the description for a web feed title View the full content for a web feed title Browser settings Clear a browser cache Clear browser history Turn on JavaScript support Set the number of times animated graphics repeat Set the web content type that the browser accepts Set the home page Set the default browser configuration Set the character encoding for all web pages Receive a prompt before running a script Receive a prompt before closing the browser Browser security About TLS About WTLS Manage browser security TLS options WTLS options Add a trusted content server Browser push About browser push Turn on browser push Browser push options Browser shortcuts Page Applications Page Media Media files and folders About media files and folders Add a media folder Rename a media folder Move a media file Set the amount of memory available for media files View properties for a media file or folder Sort media files and folders Media file management Forward a media file Pictures View a picture Zoom in to or out from a picture Rotate a picture Pan a picture View pictures as a slide show Set the interval between slides in a slide show Save a picture Use a picture as the Home screen background Download a Home screen background Ring tones Use a headset Play a ring tone Download a ring tone Save a ring tone Rename a ring tone Delete a ring tone Media shortcuts Media troubleshooting I cannot sort pictures on my device Maps Locations Directions Get directions to a location from your current location Forward directions Map basics Pan a map Zoom in to or out from a map Map views Switch views Tracking Tracking prerequisites Set a GPS receiver to use when you track your movement Track your movement View north at the top of a map Location bookmarks Add a bookmark for a location Maps shortcuts Map troubleshooting Contacts Contact basics Delete a contact About pauses and waits Add a pause or a wait to a phone number About custom ring tones Assign a ring tone to a contact Mailing lists About mailing lists Create a mailing list Change a mailing list View a mailing list Caller ID Add a caller ID picture for a contact Change the caller ID picture for a contact Delete the caller ID picture for a contact About categories Create a category for contacts, tasks, or memos Address lookup Search for contacts in your organization's address book Manage address lookup results SIM card phone book About the SIM card phone book Load the SIM card phone book Add a contact to your SIM card Copy contacts from your SIM card to your address book Contact list settings Contact troubleshooting Page Calendar Calendar basics Schedule a meeting Recurrence fields Open an appointment or meeting Delete an appointment or meeting Meetings View your calendar when responding to a meeting Calendar settings Set the default calendar view Set the default reminder time for calendar entries Set the start and end time for days Set a snooze time for reminders View tasks in the calendar Set the first day of the week Hide free time in Agenda view Set how long your device stores calendar entries View the number of contacts, calendar entries, tasks, or memos stored on your device Calendar shortcuts Calendar troubleshooting I cannot schedule appointments that span multiple days Page Page Tasks Task basics Create a task Recurrence fields Change a task Page Page Task list settings Set a snooze time for reminders View tasks in the calendar View the number of contacts, calendar entries, tasks, or memos stored on your device Page Page Memos Memo basics Create a memo Change a memo Forward a task or memo Delete a memo About categories Create a category for contacts, tasks, or memos Memo list settings Page Alarm Page Calculator Page Bluetooth technology Bluetooth technology basics Rename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Share contacts with a paired Bluetooth enabled car kit Bluetooth technology settings Prevent your device from sharing contacts with Bluetooth enabled devices Restrict outgoing calls Make your BlackBerry device discoverable Change the pairing name for your BlackBerry device Turn off Bluetooth connection notification Turn off the prompt that appears when connecting or pairing Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear I cannot pair with a Bluetooth enabled device I cannot share contacts with a paired Bluetooth enabled device Page Page Date and time Set the date and time Get the date and time from the wireless network automatically Date and time troubleshooting The time on my device is incorrect Page Notification profiles Notification basics About notification profiles Switch notification profiles Create a notification profile Delete a notification profile Set the same ring tone for all notification profiles Prevent notification during calls Silence your device View a list of saved ring tones LED notification LED notification Turn off Bluetooth connection notification Turn on wireless coverage notification Custom notification About custom notification Set custom notification for calls or messages from a specific contact Page Notification profile troubleshooting BlackBerry Messenger Contacts Add a contact Turn on invitation passwords Respond to an invitation Turn off invitation forwarding options Delete a contact View a contact's information Rename a contact Add a group Conversations Start a conversation Page Availability Receive notification when a contact becomes available Display and keyboard Backlighting Display settings Use a picture as the Home screen background Download a Home screen background Set the display font About organizing applications Keyboard settings Turn on key tones Set the cursor speed Assign an application to a Convenience key Themes Display troubleshooting Language Set the display language Add or delete a display language About typing input languages Set the typing input language Page Wireless network coverage Find information about wireless coverage indicators Turn off the connection to the wireless network Turn on wireless coverage notification About the preferred wireless network list Set the wireless network connection speed Change the order of preferred wireless networks Delete a wireless network from the preferred wireless network list Turn off data service About roaming Switch wireless networks manually Wireless network coverage troubleshooting I cannot connect to a wireless network Power and battery Page SIM card About the SIM card phone book Load the SIM card phone book Add a contact to your SIM card Copy contacts from your SIM card to your address book Change a SIM card contact Delete a SIM card contact Store SMS text messages on your SIM card About SIM card security Protect your SIM card with a PIN code Change the SIM card PIN code Page Security Security basics Set a limit for device password attempts Encryption About content protection Protect your device data Set content protection strength About encryption keys Password keeper About the password keeper Add a password to the password keeper Generate a random password Set criteria for randomly generated passwords View a password in the password keeper Change a password in the password keeper Hide passwords in the password keeper Delete a password from the password keeper Change the password keeper password Copy a password Prevent password copying Advanced security Smart cards Use a certificate to authenticate your smart card Security troubleshooting I cannot unlock my device using my smart card Third-party application control About permissions for third-party applications Reset connection permissions for third-party applications About direct Internet connections for third-party applications Set up a direct Internet connection for a third-party application Connection permissions for third-party applications Interaction permissions for third-party applications Data permissions for third-party applications Page BrickBreaker About BrickBreaker BrickBreaker capsules BrickBreaker scoring Page Service books About service books Accept a service book Delete a service book Page Troubleshooting BlackBerry Basics troubleshooting No application opens when I press a Convenience key Some features are not available on my device Phone troubleshooting I cannot file email messages Page Attachment troubleshooting Synchronization troubleshooting Page Calendar troubleshooting Alarm troubleshooting Bluetooth technology troubleshooting Notification profile troubleshooting Display troubleshooting Language troubleshooting Wireless network coverage troubleshooting Security troubleshooting Diagnostic reports Run a diagnostic report View a diagnostic report Submit a diagnostic report Delete a diagnostic report Set a default recipient for diagnostic reports View the version number of the BlackBerry Device Software on your device I cannot run or submit a diagnostic report Page Abbreviation list Page Legal notice