Whirlpool MH7130XE If You Need Assistance or Service, Before calling for assistance, Not run

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “ANote to You” section.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The microwave oven will

not run

POSSIBLE CAUSE

The unit is not wired into a live circuit with the proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The electric company has experienced a power failure.

You are using the oven as a timer.

The door is not firmly closed and latched.

You did not touch START/ ENTER.

You did not follow directions exactly.

An operation that was pro- grammed earlier is still running.

SOLUTION

Contact a qualified Whirlpool service technician to wire unit into a live circuit with the proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Check electric company for a power failure.

Touch TIMER OFF to cancel the Minute Timer.

Firmly close and latch door.

Touch START/ENTER.

Check instructions for the function you are operating.

Touch OFF/CANCEL to cancel previous programming.

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Contents UseAndCare Part no W5AO51l/4359822Table of Contents Thank you for buying a WHIRLPOOL@ appliance Please record your model’s informationYour safety is important to us For microwave ovens with a ventilating hoodPrecautionstoavoid Groundinginstructions Electrical requirementsGetting to Know Your Microwave Oven How your microwave oven worksMagnetron Oven’cavity Turntable Results Testing your microwave ovenFor the best cooking Radio interferenceTest dinnerware or cookware before using Testing your dinnerware or cookwareOperating safety precautions Stir before heatingPage Electrical connection Circuit breaker Or fuse boxVent Grille Microwave oven featuresFan and Cooktop Light Switches Two-Position Bi-Level Cooking RackControl panel features 019On next Audible signals To disable all audible signalsTo turn all signals back on Using the safety lock Using the learning featureInterrupting cooking Using the fan Turn fan off when desiredChoose fan speed Using the cooktop/countertop light To set light to be on for a specific time Turn on light Set light on timeStart timed light function Rack Using the bi-level cookingTo cancel the timed light FunctionSetting the clock To set time Choose setting Enter Time DavwComplete entry Using the Minute Timer Enter time to be counted downTo cancel Minute Timer Start countdownPut food in oven and close the door Set cooking time Using Your Microwave OvenCooking at high cook power Start ovenCooking at different cook powers Set Cook Power Set Cook Power for first cycle Cooking with more than one cook cyclePut food in oven and close the door Using Quick Touch Put food in oven and close the door Choose CookQuantity to 2 cups Within SecondsPut frozen food in oven and close the door Enter food’s weight in pounds and tenths of a pound Choose DefrostAfter Third of the cook time is At end of defrosting time Beef Defrost chartMeat setting LambFish setting Poultry settingDefrosting tips Weight conversion chartEQUIVAiENT Ounce Weight Shape of the package altersUsing Warm Hold To make Warm Hold auto- matically follow another cyclePut food in oven and close the door Touch Reheat Increase to 2 servings within 3 seconds of stepTo use Reheat Increase quantity Using VegetablePut vegetables in oven Close the door Touch Vegetable To use VegetableUsing Frozen Entree Put frozen entree in oven and close the door TouchUsing Beverage Place potatoes in oven and close the door Touch Using Baked PotatoUsing Popcorn MimlDoing so can result in death, fire, or burns Place bag in oven and close the door Touch PopcornFire Hazard Time counts downCook time Using ADD MinuteAdding or subtracting Make sure food is in oven Touch ADD MinuteFor exterior surfaces and control panel Cleaning the bi-level cooking rack6venY Glass TurntableCaring for the filters Grease filtersBefore removing filters Turn the power back on at the main power supply Charcoal filterAfter replacing filters Replacing the cooktop and oven lights Cooktop lightFire Hazard Use only candelabra-base bulbs, 40-watt maximum Oven light Reheating chart Cooking GuideMicrowave cooking chart EggsMicrowave cooking tips Cooking you should not do Your microwave oven Using aluminum foilArranging food Container must be half filledQuestions and Answers QuestionsanswersNothing will operate If You Need Assistance or ServiceBefore calling for assistance Not runOn next -page If you need assistance If you need serviceIf you are not satisfied with how the problem was solved 800-253-lWHIRLPOOL@ Part no W5A061 l/4359622